Technology is a cornerstone of Oxbridge Academy and is rapidly reshaping the education environment by expanding the boundaries of the classroom and the capability of educators and students alike. It is vital to our mission of collaboration, innovation and personal discovery. It enhances our capacity for tailored instruction and facilitates our curriculum of project-based learning.
As Systems Administrator/Tier 2 Support Specialist you will not only maintain the tools that our school uses today, but help explore the potential that technology has in the classroom of the future. You will be responsible for coordinating, integrating, and implementing technology systems throughout the school’s campus, while understanding the Mission, Vision, Core Values, Employee Handbook and other school policies of Oxbridge Academy, ensuring the adherence of these policies in performance, action and self-conduct. This position reports to the Director of IT.
Help maintain high availability core IT services and infrastructure including VMWare Cluster of Windows and Linux servers, Windows Active Directory, Cisco wired and wireless network, Microsoft Office365, and Palo Alto Next-Gen firewalls
Assist the IT Support Specialist team with escalated end-user support issues
Maintain Business Continuity and Disaster Recovery systems and participate in annual recovery drill tests with the entire IT team
Maintain documentation on IT systems and processes
Track projects and requests in ticketing system using industry best practices to meet internal SLAs
Work with clients and vendors to support a multitude of systems including, but not limited to door access controls, video security systems, SmartBoards, VoIP phones, AppleTV, A/V, etc.
Expertise in Microsoft Operating Systems, including Windows Server
Expertise in Microsoft Active Directory, including Group Policy and PowerShell
Expertise in Office 365 Suite
Expertise in JAMF Casper, MacOS and Applications
Expertise in VMWare vSphere
Expertise in networking and security including DHCP, DNS, Cisco network routing and switching, Cisco wireless, Palo Alto security appliances
Expertise with NAS and SAN technologies
Expertise with Cloud-based and local backup and recovery software and methods
Expertise with SolarWinds Orion monitoring
Experience in project management
Experience with Veracross SIS is a plus
Education and Personal Attributes
Bachelor’s Degree in IS (or equivalent discipline) or appropriate industry experience required
Technical certifications from Apple (OS and hardware), Microsoft (MCSE/MCSA), Cisco (CCNA), ITIL preferred
5 - 10 years of progressively responsible experience required
Knowledge of procedures related to systems installation, operation, and maintenance
Ability to research, prepare, and present recommendations to leadership for improvement and/or replacement systems
Ability to evaluate performance and implement changes
Ability to exercise judgment and discretion overseeing network
Ability to organize, prioritize, and meet objectives
Oxbridge Academy is a private college preparatory school for young men and women in grades 9 through 12. Regardless of their economic background, our students have access to the best teachers and technology to learn the skills they need to be tomorrow’s leaders and innovators. Teachers at Oxbridge Academy foster a lifelong love of learning, spark curiosity, encourage students to make good choices,... and serve as role models. They deliver their content expertise to their assigned classes so that all students have rigorous and inclusive access to the curriculum and instruction every day to meet their learning goals. In Curriculum Coordination Teams, teachers work collaboratively on such areas as creating and revising curriculum, reviewing student work, selecting and developing instructional resources, planning and coordinating portfolio and exhibition activities, meeting with specialists, and preparing common assessments.