Student and Campus Life (SCL), encompasses everything a student might do outside of the classroom. This includes sports, recreation, health, wellness, housing, dining, Greek life, public service, career service, and many more.
As part of the SCL group, Residential & Event Services (RES) provides a wide array of services to students, families, faculty, staff, alumni, conference guests, and visitors to the Cornell campus.
Under direct supervisor of the Building Coordinator, the Student Center Support Team Lead SO-04 performs physically intensive and detailed custodial maintenance of Cornell's Student Centers, or other assigned area(s) which are deemed essential operations, by serving as the lead and helping coordinate the work of a 3-10-person custodial team in assigned building(s).
This includes, but not limited to:
Assist in providing day-to-day guidance, coordination, and training to the team, and assists team in routine custodial maintenance and care of the restrooms, public corridors, lobbies, offices, classrooms, multipurpose rooms, etc. to the established departmental cleaning standards in buildings assigned including furniture, rugs, and floor care.
Help organize, maintain, and distribute supplies/equipment for assigned building(s) (e.g., cleaning supplies, paper goods, furniture, and equipment.). This includes helping support key distribution uniform distribution, and personal protective wear
Assist Support Team in providing assistance to help with room setups for conferences/meetings/events in the Student Centers. Will help support and coordinate any audiovisual needs.
Provide support and front-line service to students, staff, faculty, and all building users throughout shift. Will work directly with students, staff, faculty, etc. to help facilitate their meeting/seminar/conference needs.
Effectively communicate clearly both verbally and in writing to interact with building guests and students and serve as a good steward of the university.
All employees are accountable for supporting the organization's values of trust, respect, excellence, teamwork, integrity; and supporting inclusive and sustainable practices in carrying out everyday responsibilities
Flexible schedule is needed to support special events and times set by the University (Opening, Closing, Reunions, etc.) and taken an active leadership role during University events; some pre-scheduled weekend/workday work; overtime hours are needed to maintain building operations during inclement weather. Typically work 2nd shift.
High School diploma or equivalent with 1-3 years of demonstrated custodial and leadership experience
Effective interpersonal, communication, and customer service skills including both written and verbal skills. Must demonstrate a willingness to work with students and show respect and service orientation towards the student community
Must be able to effectively read and write in English.
Basic computer knowledge and troubleshooting experience
Able to lift 50 lbs. consistently throughout the shift moving tables, chairs, etc.
Able to climb an 8 ft. ladder.
Able to stand for long periods of time
Demonstrated ability to operate necessary power equipment (i.e. floor machines, vacuums, buffers, etc.) and experience cleaning all types of carpet and floor care
Must be able to work in all weather conditions and extreme temperatures for extended periods.
Must be free of debilitating dust allergies, or have the ability to manage such allergy.
Must have demonstrated knowledge of operating related power equipment and cleaning, maintenance of all types of carpet and floor care.
Poses & maintain a valid NY State driver's license.
Knowledge and previous experience working in a Student Center, Event Center, and/or Conference Center operation,preferred.
Knowledge and some exposure to a room scheduling software (i.e. R25 preferred) and basic use of Microsoft Office (i.e. Word,Excel)
No relocation assistance is provided for this position. Visa sponsorship is not available for this position.
When applying, please remember to attach your application materials (Resume/Cover Letter) in either Microsoft Word or PDF format. For a more detailed description and instructions on how to apply online please visit: https://hr.cornell.edu/jobs/how-we-hire
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