<p>The Research Animal Resources (RAR) Business Operations Manager provides direction, management, and leadership in the administrative and business functions within RAR. This includes accounting, budgeting, and automation advancements, as well as overseeing all purchasing, staffing of the business office including managing 10 professional staff, customer relations, payroll and financial reporting.<br /><br />RAR has over 100 deployed staff at facilities within the Minneapolis and St. Paul campuses and provides service to several hundred investigators conducting ground-breaking research. Major units within RAR include Veterinary Resources, Technical Services, Business and Financial Management, Animal Facilities Operations, and Animal Care Operations. This position will be a member of the RAR Leadership Team.<br /><br />This position, along with other groups within RAR, fosters an engaging and professional environment committed to respect, inclusivity, continuous improvement and teamwork. The position works within the policies and procedures, related to sponsored/grants and non-sponsored accounting as well as pre and post-award coordination, to include fiscal management, reconciliation, audit, fund accounting, budget development and monitoring, reporting and analysis, and ensure compliance for RAR units.<br /><br />RAR and the University of Minnesota provide equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.<br /><br /><u><strong>Position Responsibilities </strong></u><br /><br /><strong>Supervision (20%)</strong><br />Oversee and directs the supervision of assigned business office personnel, currently including 8 full time employees. This supervision includes the following actions: recruit, hire, transfer, suspend, promote, discharge, reward, discipline, assign work and adjust grievances. Additional responsibilities include completing performance evaluations and motivating employees to achieve peak team production and efficiency.<br /><br /><strong>Financial Management and Accounting (40%)</strong><br />Coordinate the completion of monthly financial reports on all RAR accounts, and reconciles against EFS. Ensures that the annual budgeting effort is completed using revenue and expenditures forecasting. Completes support information for the fiscal pages within the yearly budgeting cycle. Update the departmental financial planning documents, as needed and at least annually. Provides accurate balance projections to Director as needed. Analyzes optional pay plans, recommends preferred options, and provides implementation strategies. Primary point person on any financial type of audits. Involved in the per diem rate develop and review. Provide USDA animal reporting data to assigned vet. Understand and know when to apply MN sales tax to our billing transactions. Understand and know when to use the centralized accounts receivable module.<br /><br /><strong>Purchasing (10%)</strong><br />Provide timely recommendations on procurement requisitions and contracts to maintain compliance with University policies and regulations; maintains internal audit controls. Reviews blanket contracts, single order purchase orders, and vendor overhead (shipping, containers, misc.) charges. Approve the majority of UMarket on-line requisitions daily. Submit Request for Proposals (RFP) when necessary. Oversee and submit the several varieties of Contract for Professional Services (CPS). Multi-million dollar requisitions which require Regents approval are generated, coordinated, and overseen by this position.<br /><br /><strong>Customer Service (15%)</strong><br />Establishes and monitors customer service standards relating to the animal order desk, accounting and the ISO billing area. Manages, directs and/or resolves non-routine requests from RAR customers. Manage and resolve disputed billing issues through investigation, negotiation and/or compromise. Provide guidance to Institutional Animal Care and Use Committee (IACUC) compliance team about specific protocols animal ordering activity.<br /><br /><strong>Business Automation Support (15%)</strong><br />Approves, coordinates, and implements changes and business process improvements in the automated WDS II animal ordering system, including special service fee and per diem interfaces. Makes sure all of the ancillary applications are working properly and are integrating correctly with the primary WDS program. This would include the electronic routing of animal orders, the special service web billing entries, the daily receipt of the IACUC authorized animal file, the web billing/sending of the billing files semi-monthly, the per diem reports, cage card printing, scanner data collection and download, and the secured file transfer program. Coordinate two electronic yearly pricing files from two primary animal vendors. It is also important to understand the interrelationships between these different programs, and how they impact one another.</p>
<p><strong>Required Qualifications</strong></p><ul><li>BA/BS degree in accounting, finance, or related discipline with at least 8 years of experience and prior oversight of a small department or cross-discilplinary team.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Advanced degree (MA/MS)</li><li>Experience working in complex non-profit environment; experience in higher education research environment.</li><li>Fiscal experience including accounting, budget development and rate setting, monitoring of complex budgets, fund accounting, and auditing.</li><li>Advanced computer skills, including spreadsheet development and maintenance using Excel and web database reporting.</li><li>Experience managing and prioritizing multiple tasks; ability to work both independently and as a team member.</li><li>Experience/working knowledge of relevant software systems, including Peoplesoft, WDS, UM Reports, and the Human Resources Management System (HRMS)</li><li>Certified approver (UMN internal applicants, passed exams 1 and 2) or ability to pass both within 12 months of employment.</li></ul>
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.