The Tax Division Manager leads the administration of several business and individual tax and fee collection programs within the Revenue Division of the Bureau of Revenue and Financial Services. The Tax Division provides centralized revenue collection in support of highly visible public services like police and fire protection, parks and recreation and other core City of Portland services. The Tax Division Manager oversees the collection and administrative support for the business income tax, the Arts Education and Access Income Tax ("Arts Tax"), the transient lodgings tax, tourism improvement and enhanced services districts, property liens, and other programs. In fiscal year 2017-18, the program will collect approximately 31% of all General Fund revenues. The Tax Division Manager's primary responsibilities include providing leadership, financial expertise and innovative solutions to meet current and emerging business needs around City revenue collection; championing solutions that take into account customer needs and interests while maximizing City revenue; building trust with all customers by managing expectations and providing timely, comprehensive, transparent analysis and communication; implementing processes that are easy to understand, efficient, and ensure compliance; and collaborating with stakeholders to identify and eliminate barriers to equitable access to City services and opportunities. The Tax Division Manager oversees collection of $290 million for the City of Portland and other local jurisdictions. The position oversees policy and operations including functional areas such as taxpayer customer service, delinquent account collections, mailroom operations, front counter/reception operations and IRS data sharing. The position also provides executive and policy support to the Revenue Division Director in developing programs and initiatives to meet Revenue Division and City goals. This position manages a division with a $6.3 million budget and 40 full-time staff. The Tax Division Manager leads and facilitates partnerships, both within and outside City government, while maintaining a strong personal understanding of the current and future tax administration landscape. Active status as a Certified Public Accountant at the time of appointment is preferred, but not required.
The following minimum qualifications are required for this position. Applicants must specifically address and demonstrate in their cover letter and resume how their education, training and/or experience meets each of the following minimum qualifications. 1.Knowledge of principles and practices of public administration, including budgeting, purchasing, disclosure, security and maintenance of public, private and proprietary records. 2. Knowledge of principles, practices and techniques of revenue collection, reporting and forecasting, information technology development and operations. 3. Knowledge of federal, state and local laws, regulations and court decisions applicable to taxation and revenue collection program administration. 4. Knowledge of principles and practices of effective human resource management and supervision, including human resources policies and labor contract provisions. 5. Ability to plan, organize, and direct the operations of a large revenue collection program. 6. Ability to analyze and make sound recommendations on complex management and administrative issues. 7. Ability to establish and maintain highly effective working relationships with elected officials, City managers, other elected and appointed governmental officials, professional and community groups, employees and the public. Applicants must also possess: 1.Ability to successfully pass an in-depth background investigation.
The City of Portland is the largest city in Oregon and operates with a Commission form of government. The Revenue Division is part of the Bureau of Revenue & Financial Services and is responsible for city revenue collections including business and personal taxes, franchise and utility taxes, transient lodging taxes, special district fees and taxes and certain business permits and regulations. Th...e Revenue Division also supports the technology requirements of other revenue collection activities in the city including Water and Sewer billings and Leaf collection services. The City of Portland strives to be an employer of choice and offers competitive compensation packages.
ABOUT THE BUREAU OF REVENUE AND FINANCIAL SERVICES
The Bureau of Revenue and Financial Services (BRFS) is overseen by the City's Chief Financial Officer and provides centralized financial services, revenue collection, business regulation, financial reporting and compliance to all City Bureaus. BRFS is an organization of 150 employees, with an annual operating budget of $65 million, and includes the six divisions of Accounting, Debt Management, Grants Management, Procurement Services, Revenue, and Treasury.
ABOUT THE CITY OF PORTLAND
The City of Portland comprises an area of approximately 145 square miles in northwestern Oregon. With a 2016 population estimated at 627,000, Portland is the center of commerce, industry, transportation, finance, and services for a metropolitan area with a 2016 population estimated at 2.4 million people. Portland is the county seat of Multnomah County, and is the largest city in Oregon and the second largest city in the Pacific Northwest.
Lauded as one of the best places to live in America, Portland has a vibrant downtown, diverse neighborhoods, natural beauty, good schools and friendly people. Portland is listed among the top 25 arts destinations in the United States, named one of the best cycling cities in North America, and is one of America's best walking towns. Portland maintains deep ties to the Pacific Northwest's natural beauty, with Mount Hood, the Cascade Mountain Range and the renowned Oregon Coast each just over an hour away. There are 37,000 acres of parks and green spaces within the metropolitan area, including the 5,000-acre Forest Park, the largest urban wilderness in the U.S. Average temperatures range between 34° in winter to 80° in summer and Portland receives 37" of rain annually, less than Seattle, Houston, Baltimore, Boston and Atlanta