The Project Coordinator, Operations & Finance provides management for an education, research &/or operations project, recommending goals, assessing feasibility and ongoing performance & providing day-to-day oversight of administrative & operational functions. Reporting to the Associate Director, Operations and Finance, the Project Coordinator manages projects and reporting for the Feinberg School of Medicine’s Development and Alumni Relations department.
Reporting, Data Analysis and Evaluation (approx. 35%)
Identifies department’s data needs, devises reports to meet requirements and presents recommendations based on analysis.
Meets with internal clients to understand informational and business needs related to constituent data; conceives customized solutions to business challenges.
Communicates with clients to clarify project requests and to ensure output meets intended needs.
Negotiates scope of work and timelines.
Creates reports that provide clear, accurate and actionable information.
Presents constituent data from the CATracks database to various internal audiences, including FSM DAR colleagues, FSM Administration, NU Alumni Relations and Development (ARD) and other University executives and managers.
Manages reporting for peer benchmarking and industry surveys, including the American Association of Medical Colleges (AAMC) annual Development Survey.
Interprets information requests, identifies appropriate data, determines timelines and administers data collection.
Presents information for review and submission by executive staff.
Program Development, Strategic Planning and Communication (approx. 25%)
Acts as project manager for both ongoing and special initiatives, including:
CATalyzer Crowdfunding Platform
Manages Feinberg’s presence on the university’s CATalyzer peer-to-peer platform for student, faculty and third-party fundraising.
Provides staff oversight for multiple concurrent fundraising campaigns: Works with students or volunteers, as well as department and university staff and the vendor to develop and guide campaigns through the quiet phase, active phase and post-campaign (reporting) cycle.
Reviews the crowdfunding program, proposes and implements a plan to maximize this fundraising resource for Feinberg.
CATracks Data Initiatives
Based on evaluation of CATracks data, as well as user feedback, recommends and implements strategic projects to optimize the quality of data and reports.
Designs project plans; communicates with and facilitates collaboration among project sponsor(s), stakeholders and project staff as needed; ensures accomplishment of project deliverables.
Consults with University partners; suggests process and policy improvements.
Plays a key role in strategic planning for the department.
Provides accurate and timely data related to fundraising goals and progress metrics; works with Senior Staff to develop and implement improvements to metrics reporting.
Identifies and obtains external expertise as needed for current and new initiatives.
Reviews programs/projects to increase efficiencies to support growth.
Leads program/project updates and improvements.
Administers existing strategic plans.
Reviews trends to recommend future plans.
Develops coordinated, consistent internal communication messages.
Collaboration, Outreach and Training (approx. 20%)
Leads training program for new employees (onboarding) as well as existing staff, to ensure consistent, best practices are followed and accurate information is disseminated throughout the department.
Acts as a Staff Support Representative (SSR) for Feinberg DAR: An expert and primary resource for department staff regarding Northwestern’s fundraising and alumni engagement software application toolset.
Collaborates with University and Feinberg partners as needed to accomplish projects. Examples of collaborations include:
Central Alumni Relations and Development teams: Reporting and Analytics, Digital Communication
NUIT: Alumni and Development Enterprise Applications (ADEA), Feinberg IT
Office of Medical Education, Honors Program in Medical Education (HPME)
Feinberg Dean’s Office and Dean’s Administration
Administration (approx. 10%)
Manages day to day operations.
Ensures that department and school mission, values, guidelines, policies and procedures are implemented.
Identifies service improvement opportunities that will better enable the department to achieve its goals and objectives.
Reviews processes and recommends changes to administrative procedures and technology as appropriate.
Budgets and Financial (approx. 8%)
Participates in budget preparation.
Reports to Senior Staff on gift revenue, fundraising projections and budget trends, and presents related research, metrics and analyses.
Supervision (approx. 2%)
Provides work direction as needed to temporary employees.
Successful completion of a four-year course of study in an accredited college or university leading to a Bachelor's or higher degree; OR appropriate combination of education and experience.
One year program/project administration or other relevant experience.
Expert competency with the Microsoft Office suite, especially Excel, Access, Word and PowerPoint.
Strong abilities in the following areas:
Written and verbal communication, including writing, proofreading and editing skills.
Scheduling and logistics.
Presentations and report compilation
Flexibility in a fast-paced environment.
Experience working with a complex relational database; Ellucian Advance experience.
Proven track record of customer service.
Degree in business, accounting, marketing or nonprofit management.
Experience in a technical support role.
Experience and certification in SQL, PL/SQL.
Familiarity with Cognos business intelligence applications.
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.