College/Division: Division of Student Affairs and Academic Support
Advertised Salary Range: $41,958
Advertised Job Summary:
The Desk Top Support Manager will be responsible for the deployment, installation and maintenance of University Housing computer systems and provides desktop support and programming services for the day to day operation. Participates in the installation and maintenance of new and existing hardware and software applications within University Housing. Provides support for the MS Windows OS and other specialized software applications (i.e., CBord, Odyssey, HMS, FAMIS, Johnson Controls P2000, Adobe Creative Cloud). Provides guidance of system capabilities, utilization, storage, security, access, maintenance, and operational issues and confers with users, staff and IT Director to discuss the revision of new and existing systems. Provides assistance and coordinates software training for users. Writes documentation, designs flow charts, and diagrams on system procedures and data for administrative use. Oversees equipment inventory database of computer systems. Is responsible for the support and maintenance of smart classroom and conference rooms. Individual may be called to assist with campus and individual crisis during evenings and weekends and during peak periods. Must have flexibility and ability to work longer than normal hours if necessary. This position has been designated as essential personnel during inclement/hazardous weather and other emergencies.
Advertised Minimum Qualifications :
Bachelor's degree in Information Technology Systems or related field and 2 years experience in computer systems development and modifications; or equivalency.
The University of South Carolina System is comprised of the state’s flagship university in Columbia (founded in 1801 and currently one of the top 50 “Best Colleges” according to U.S. News and World Report), three regional comprehensive universities (USC Aiken, USC Beaufort and USC Upstate), and Palmetto College consisting of four two-year campuses (USC Lancaster, USC Salkehatchie, USC Sumter, USC ...Union and Fort Jackson/Extended University). Together, the USC System institutions offer more than 450 degree programs on campus and online and are uniquely positioned to meet the state’s educational, cultural, health and research needs. The System employs nearly 14,000 people who work daily to improve the lives of students, fellow South Carolinians and the world. Our diverse engaged faculty and staff enjoy a dynamic and intellectually stimulating work environment.