Responsible for the hiring and supervision of direct reports, provides input into hiring of professional and associate tutors when appropriate, has total oversight of campus-wide Academic Support services. Duties include: providing budget oversight and assessment of program effectiveness for all tutoring areas, and handling of student concerns or issues. Works collaboratively with faculty, other departments, and divisions including Student Affairs, Assessment, and other campus Academic Support managers. Performs marketing responsibilities and supports online education initiatives.
Manages and administers activities of Academic Support Services, including, but not limited to, budget oversight, daily operations and staff leadership.
Assesses, monitors, and evaluates students' academic support needs. Collaborates with academic faculty and staff to develop and supply appropriate tutoring services, coaching activities, and other academic support programs.
Addresses reported complaints and criticisms related to tutoring services.
Develops operating procedures and policies. Determines and develops appropriate staffing for service hours.
Conducts assessments of program effectiveness related to retention and coursework.
Collaborates with academic departments and academic divisions to ensure programs and services align with departmental and college expectations.
Responsible for budget planning and management. Develops, recommends, presents, implements, and manages the Academic Services operating budget. Reviews and approves routine purchases and identifies capital needs.
Participates in program planning and implementation.
Explores and promotes and implements tools and technologies to engage student learning, enhance literacy initiatives and support online education initiatives.
Participates and implements best practices to advertise and promote Academic Support programs and services.
Represents Academic Support on various committees.
Identifies and coordinates training and development for professional tutors, associate tutors and Academic Support staff.
Performs normal supervisory functions.
Master’s degree or equivalent and over three (3) years of relevant full-time experience.
Three years of management experience in a higher education environment.
Open Until Filled: Yes
Quick Link: 6577
Salary: Commensurate with education and experience.
Employee Group: Professional
Affirmative Action Statement:
St. Louis Community College is an Affirmative Action /Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity.
St. Louis Community College is the largest community college system in Missouri and the second largest institution of higher education in the state with current credit enrollment each semester of almost 30,000 students. The College is accredited by the North Central Association/Higher Learning Commission. The College includes four campuses, three education centers and district administrative offi...ces enrolling 20,000 students. We offer 15 college-transfer and 90-plus career programs in the areas of art and design, business, civil and community service, engineering and technology, health and office professions; plus continuing education, developmental, and business/industrial training programs. The College employs 1,400+ full-time faculty and staff and 2,300+ part-time faculty and staff