Full Time; Career Minimum Starting Salary: $21.88/Hourly.
UCSC strives to embrace diversity in all its forms; it strives to be an inclusive community that fosters an open, enlightened & productive environment.
Under the general supervision of the Transportation and Parking Services (TAPS) Sales Office Supervisor, the candidate provides customer service and fiscal and records management in the TAPS Sales Office and Kiosk.
Major duties include advising and selling parking permits and processing program enrollments, and providing parking and transportation information to campus visitors and a campus population of approximately 24,000. The parking permit program consists of approximately 198 different permit variations for over 60 parking lots located around campus. Eligibility must be verified for each transaction through accessing campus records and consulting with specific departments. Advising affiliates and visitors on complex policies, procedures, parking accessibility, transportation alternative programs, or campus events is done through both written and verbal means, including email, phone or in person. Service is also provided to campus departments including permit sales and permit reservations.
Related administrative/clerical experience.
Strong organizational and analytical skills with the ability to prioritize a changing workload and complete a number of competing assignments under the pressure of multiple deadlines with frequent interruptions.
Effectual independent judgment; skillful in policy interpretation, decision-making, problem-solving, identifying solutions, generating and exchanging ideas, and resolving disputes.
Demonstrate diplomacy and tact; excellent interpersonal skills with ability to establish and maintain cooperative working relationships and interact in a professional, friendly, courteous manner with persons of various backgrounds and personalities while upholding campus and departmental policies.
Excellent cash management and recordkeeping ability with basic bookkeeping knowledge, such as debiting, crediting, preparing journal entries and reconciling expenses.
Position is open until filled; Initial Review Date: 01-03-2018
To ensure review of application materials by the hiring unit they must be submitted electronically via the Staff Employment Opportunities web site (http://jobs.ucsc.edu ) on or before the initial review date (IRD). A computer is available at the UCSC Staff Human Resources Office located at Scotts Valley Center (SVC), 100 Enterprise Way, Suite 100, Scotts Valley, CA 95066. To learn more or to request disability accommodation call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service 800-735-2922. The University of California, Santa Cruz is an Equal Opportunity Employer.
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