Laupus Library at East Carolina University (ECU) seeks an enthusiastic, service-oriented, and innovative individual for the position of Head of Access Services Librarian. This position manages all day to day operations of the Access Services department including: supervision and leadership of staff, workflow and work assignments, circulation of materials, interlibrary loan, standard operating practices, user assessment and engagement, and coordination of schedules for staffing of the Service Desk. This librarian is also member of the Information Services Department and provides reference assistance.
Reference duties include but are not limited to: regular reference shifts at the Service Desk, evidence based literature searches, instruction and assistance on information resources and databases both onsite and via the web, consultations with research faculty to provide professional literature searching, partnering with teaching faculty to provide library and information literacy instruction classes or other learning objects for students, and assisting liaison librarians as needed.
This librarian is expected to be active in professional library organizations and is expected to set and pursue professional and service goals.
This position reports to the Associate Director of Laupus Library.
Lead and supervise the staff of Access Services
Manage scheduling and compliance with all policies including time management and all other such standard operating procedures
Provide professional reference assistance and work regular reference shifts at the Service Desk
Assist liaison librarians with teaching, projects and other such work as needed
Conduct performance evaluations for Access Services staff
Monitor and consult with Library Administration about best practices for library hours, staffing, opening and closing procedures, security, and other such issues
Coordinate and maintain compliance with all Standard Operating Procedures for fine, fees, and other such transactions
Coordinate best practices for circulation of all materials including but not limited to: anatomical models, laptops and similar equipment, books and AV material
This is a fixed-term faculty position at the title of Research Assistant Professor or Research Associate Professor depending on qualifications.
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. In addition to submitting a candidate profile online, please submit online the required applicant documents:
Curriculum Vitae Letter of Interest List of Three References (noting contact information)
ALA-accredited master's degree or international equivalent in library or information science.
3 years of supervisory experience within the last 5 years.
Excellent interpersonal, oral, and written communication skills.
Ability to work effectively with faculty, staff and library users.
Demonstrated commitment to excellent customer service and demonstrated ability to instill outstanding customer service values in direct reports
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 001595
Organizational Unit Overview:
The William E. Laupus Health Sciences Library (Laupus Library) serves as the primary information resource center for the University's instructional, research, and patient care programs in the health sciences. It also serves as the comprehensive information resource center for health care professionals who practice in northeastern North Carolina. In addition, the Laupus Library serves as a secondary resource for nontechnical health care information for health care consumers in the local community. The Laupus Library emphasizes proactive information provision including the acquisition of current and relevant materials, reference services that recognize the existence of diverse levels of client expertise and needs, and the implementation of new technologies for accessing and managing information.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations ...to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.