The Security Systems Coordinator works within a team based environment and assists in providing direction, installation, support, and service for security systems and technology including access control systems, video management systems and alarms. This is accomplished through collaboration with campus partners, vendors, and other university community members to provide progressive, coordinated physical security, electronic security and other safety services. Job Functions-Assists with the programming and installation of endpoint devices including cameras and access control components.-Assists with the programming of user groups and schedules within the security technology applications. -Assists in maintaining the operational performance management of electronic security systems. -Ensures quality assurance and customer satisfaction (internal & external) and provides best in class security, IT, and systems support in accordance with the operational mission of the Department.-Ensure clients' and end users' are provided professional, courteous and timely support and service.-Develop a strong working knowledge of clients' and users' areas of responsibility.-Collaborates with internal and campus partners to provide guidance and oversight on security technology matters. -Ensures that security technology projects and hardware deployments conform to documented design standards and security technology policies & procedures. -Prepares and presents regular status updates related to projects, service and maintenance and other initiatives. -Provides end-user security systems and application training to campus partners -Works with system vendors' technical support to troubleshoot and resolve problems or address system improvements in support of the systems in use by the Department.-Provides on-call technical support for security and law enforcement systems-Assists in the management and oversight of security systems projects at the University of Chicago-Reviewing project proposals and quotes to ensure technical and departmental requirements are met -Ensure that projects meet clients' and users' needs and expectations of quality and functionality.-Maintains productive working relationships with the Divisions of the Department of Safety and Security and other essential campus partners including IT Services and Facilities Services. -Ensures that the DSS information technology infrastructure is being maintained, and is utilized in compliance with all University of Chicago standards. -Supports University of Chicago Information Technology standards and security policies.-Other duties as assigned
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability.The University of Chicago is an Affirmative Action / Equal Opportunity / Disabled / Veterans Employer.Job seekers in need of a reasonable accommodation to complete the application process may contact Human Resources by calling 773-834-1841 or by emailing email@example.com with their request.
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