Work Schedule/Hours: Monday - Friday 8:30a.m. - 5:00p.m. - 37.5hrs
The Manager, Orthopaedic Advanced Practice Providers (APP Manager) will provide operational oversite to Advanced Practitioners (30 APP staff). This includes managing exempt level staff, developing policies/procedures and quality assurance programs. This position is also responsible for administrative tasks involving Physician Assistant/Nurse Practitioner scheduling, training, credentialing, and evaluation. Provides consistent management across Institutions, Johns Hopkins Hospital and Johns Hopkins University and across locations, in accordance with established policies and protocols. Currently, we have staff APP at Johns Hopkins Hospital, White Marsh, Greenspring Station, and National Capital Region, approximately 7 worksites. We provide a combination of Ambulatory and Inpatient services for both adults and pediatric patients. The Manager will attend Faculty and Operations meetings and collaborate with Leadership. The Manager will collaborate with the current NP Manager at Bayview who oversees approximately 14 additional APP staff.
Duties and Responsibilities:
Requests consultations with other departments, as necessary. Acts as liaison with Finance, Billing, Access Center and other Department stakeholders.
Develops and establishes new workflow procedures and standards to improve efficiency and effectiveness within the Division.
Development and coordination of clinic staffing and patient care schedules; manages all NP, PA and clinical support staff activities, including recruitment and hiring, training, scheduling, supervision, records and evaluation; responds to inquiries from patients/parents or refer to Leadership; oversees all credentialing and peer chart review activities. Monitors, approves and coordinates APP staff education and training, including CME, compliance and other.
Advises faculty and staff about changes in applicable policies and procedures. Keeps abreast of regularly scheduled continuing education programs to ensure current APP knowledge of procedures and health care plans and protocols.
Facilitates communication between own team and other overlapping divisions. Approves e210 time records.
Coordinates location and workspace for all APP staff.
Establishes productivity standards and monitors performance. Maintains divisional database and biosketches of all active and pending staff APP staff.
Monitors financial information provided by Finance to ensure appropriate utilization of APP workforce to include patient care coverage, RVU targets and patient satisfaction metrics.
Approves APP staff purchasing requests, maintenance, and divisional cell phones/pagers; Pre-approve reimbursements as necessary; reviews divisional computer equipment and tech support coordination.
Bachelor's degree in business, finance, accounting, or other related field. APP Certification optional.
Five years progressively responsible professional-level administrative or financial experience in a medical setting. Supervisory experience required.
Master's degree in a related field may substitute for required experience and additional experience may substitute for education, to the extent permitted by the JHU equivalency formula.
Knowledge of medical terminology and clinical medicine.
Work requires comprehensive understanding of patient care delivery systems. Computer knowledgeable and will be expected to fully utilize all Johns Hopkins systems.
JHU Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs were equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Internal Number: 308-en_US
About Johns Hopkins University
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.