Employee subgroup: Non-Exempt Location: Baltimore, MD Department name: Plant Operations Personnel area: University Administration
The role of the Maintenance Planner (MP) is to improve work force productivity and work quality by anticipating and eliminating the potential delay of delivered services through planning and coordination of manpower, parts, and equipment access. The MP utilizes a computerized maintenance management system (CMMS) to access all maintenance requirement information, which is the basis for setting daily and weekly shop schedules in an effort to deliver services as quickly and efficiently as possible. The MP continuously monitors work force performance by generating key performance indicating reports (KPIs) and sharing the results with shop managers and supervisors.
Essential Duties and Responsibilities:
The planning and scheduling function is the hub from which seven (7) maintenance shops' work activities are planned and coordinated. This work includes planned/preventive maintenance (PM), routine maintenance, customer requested work and allowances for high priority, unplanned needs. The success of creating realistic and reliable daily/weekly schedules – an expectation of Facilities' customers - relies solely on the MP's ability to master the use of the CMMS where essential, historical performance data is stored. Additionally, the MP must learn and understand the services and capabilities of each trade shop as a basis to develop maintenance and custodial services knowledge to effectively communicate with managers and supervisors and to set reasonable performance expectations. Essential responsibilities of the position are:
Plans, prioritizes, and coordinates all maintenance shops work to maximize employee production while minimizing work request turnaround time
Plans and coordinates preventive maintenance work to ensure major building systems are operating at peak efficiency and to design specifications
Generates reports from the CMMS to track key performance indicators such as completed work orders, response times, and productivity measures
Reviews KPIs with Shop Managers and Supervisors to instill a broad understanding regarding the value of planning and scheduling and to optimize service delivery and monitor departmental service goals
Works closely with Managers, Supervisors, and the Maintenance Coordinator to develop average service time standards and set customer expectations
Analyzes work order history in an effort to anticipate equipment malfunctions and/or outages
Works closely with shop supervisors to modify schedules on a weekly basis to account for lost time, including vacations, sickness, and emergencies
Monitors and analyzes PM reports, work orders and technician feedback to optimize PM procedures, planning and scheduling
Ensures PM activities and equipment histories are accurately recorded
Compares employee productivity to industry standards and reports findings to Director, Managers, and Supervisors
Recommends delivery service modifications in an effort to optimize productivity
This position reports to the Facilities IT Program Manager.
Education, Experience and Skills:
This position requires a high school diploma; a college degree is preferred. Three years experience working in facilities operations and maintenance required. A general knowledge of facilities trades/custodial operations, building equipment, and building systems required. 5-8 years' experience in a similar position or trade shop preferred.
Candidates must have excellent computer skills; experience with report writing programs is preferred. Excellent oral and written communication skills and the ability to work with a diverse customer base is essential.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130... years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Baltimore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.