Coordinate pre-registration by completing financial clearance for scheduled and non-scheduled patient appointments. The financial clearance process includes but is not limited to insurance verification, obtaining referrals and authorizations (when applicable), communicating pertinent information to the patient and referring physician that may or may not have a financial impact on requested services in addition to documenting all appropriate systems as for outpatient services rendered. Serve as liaison between the physician, insurance company and patient to ensure all services are financially cleared prior to the date of service to enable prompt access to appropriate clinical/surgical services. Depending on actual work location, may be assigned to outpatient and/or inpatient caseload.
Effectively use budget resources within control. Inform immediate supervisor and/or team lead of supply needs. Confide with team lead or supervisor prior to making decisions based on established policies, procedures, and protocols. Read and understand requisitions, referral and insurance forms, patient related data and other forms. Read and understand all screens related to insurance. Read and understand departmental protocols. Read and understand written product directions. Use information in protocols to fulfill duties effectively and responsibly. Complete simple reports. Perform other duties as required.
High School Diploma or GED.
1-2 years year related medical office, hospital, medical call center or similar customer service environment.
Certification on host systems as appropriate. Certification to be obtained during introductory 120-Day Probationary period. Final applicant for this position may be required to complete skills assessments appropriate to position description.
Technical training or AA degree.
Internal Number: 1412-en_US
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Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.