Working with a team of other System Administrators within the Stanford Service and Operations Center, receive, analyze, resolve and/or triage computing hardware, software, telecommunications, Video Conferencing and networking problems reported by Stanford University faculty, staff, students and residential clients as well as Stanford Hospital and Clinics and Lucile Packard Children's Hospital staff, doctors and residents by way of telephone, voicemail, and self-submitted requests through the HelpSU request system.
This System Administrator 2 position is dedicated to monitoring and first-line support of Stanford's network (wired and wireless as well as connections to the Internet), telephone systems, voicemail, paging, door security and email systems, as well as other campus-wide systems, and providing initial systems response to reports of service degradations or outages. The Operations staff is responsible for monitoring and supporting IT Services' Data Center activities, from coordinating after-hours access, to monitoring of the housed systems (servers, network connections, HVAC and security systems) to assisting with tape and storage system activities, including handling regular operational activities (system reporting, data scans, analysis of alerts,
Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains d...edicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu.
Stanford University is an equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.