Berkeley Lab's Facilities Division has an opening for a Facilities Area Manager. Your primary responsibility and ownership of the specific Facilities Area Management Program including all aspects of the program including but not limited to strategic planning, monitoring program development, and monitoring of budget/financial areas.
The Facilities Area Manager participates in programmatic objective/goal setting, plan development and performance assessment and reviews of all facility systems. The incumbent is responsible for the safe and effective operation of buildings in a mission-ready state and works closely with building management, tenants and customers. You will maintain the building environment (including related parking lot areas, if any). You will approve and release building work activities and accepts completed work operates and runs the building systems as needed. This role will act as the point of contact (POC) for building issues, tenant relations and coordination, services, and building ownership. You will be responsible for Service Level Agreement (SLA) performance and expectations. You will promote and implement building management policy, procedures, and methods related to building service and performance measures. The incumbent will interface with facility operations, facilities engineering, building code area, project managers, crafts/services staff, subcontractors, and construction management regarding performing work in assigned buildings and associated areas in a professional manner.
The Facilities Area Manager will evaluate the effectiveness of Predictive, Preventive and Corrective Maintenance programs by quantitatively identifying impact failures. You will develop, foster and maintain cooperative tenant and customer relationships. The incumbent will resolve building service problems related to HVAC, plumbing, electrical, repairs, alterations, and other systems or services. This will ensure buildings are in a ready-to-use state (operations, cleanliness, accessible and safe) by partnering with building management and customers. You will explain, promote, and implement facility management policies, procedures, and methods relating to facility services and performance measures. The incumbent will identify potential improvements and efficiencies and implements changes. You will provide support for organizational "storefront" for facilities and resources for tenants and programs. You will accept completed work. The incumbent will coordinate and communicate operational/maintenance work. This role will support annual work planning and system/structure/component lifecycle strategy. You will monitor and reports status of projects is required. This role communicates effectively with facilities organization, staff, management, internal and external customers on all ongoing and planned activities so all entities are aware. The incumbent adhere to and support standards for quality customer service practices. The role involves effective issue-assessment, collaborative solution-identification, risk management and mitigation analysis, clear communication and outcome-achievement measurement responsibilities.
This position may supervise activities of exempt and non-exempt personnel, sub-contractors or project teams, particularly in the use of established tools and processes in the delivery of exceptional collaboratively-embedded customer service. You may act as "back-up" to the Maintenance and Repair Manager for facility management needs as requested or required. This position reports to the Facilities Operations Manager. This position will be filled at the Facilities Area Manager level 1 or 2, dependent on experience.
Facilities Area Manager (Level 1) Specific Responsibilities:
Use this general knowledge of Facilities Management program principles, resources, and tools. Use skills as an experienced Facilities Management professional with understanding of Laboratory's practices, protocols, procedures and policies. Ability to understand and apply facilities management principles to programs of routine to moderate scope and complexity. Able to manage conflicting priorities and assist in development action plans leading to successful completion of tasks. Knowledge of accounting and budgeting principles and computer-based applications/tools needed for program management.
Work under general direction as part of the team to achieve collaborative partnerships with research and operational divisions to address facilities, infrastructure and service issues including root and systemic problem resolution, and to achieve transparent and measurable mission-alignment/readiness.
Assure that day-to-day work, operations, and activities are conducted safely and within established work authorizations in accordance to DOE, federal, state and related regulations, policies and procedures.
Lead and collaborate to analyze and assess current and upcoming mission-alignment of facilities and infrastructure, and to assess risks, alternatives, mitigations and mission-aligned/ready improvements, preventive and corrective maintenance programs.
Lead and collaborate with partnership teams including building management staff, line management and senior management of research/operational divisions, Facilities, IT, Protective Services and EH&S, and including as needed, consultants, vendors, university staff and other external personnel, to provide creative and effective resolution to a diverse range of routine to moderate technical problems.
Exercise judgment within defined procedures in selecting methods to implement facilities program management policies and processes in a manner that regularly results in a high-degree of both alignment improvement in participant satisfaction.
Assess implementation of service and quality delivery models within the assigned area(s) to identify safety assessment, asset review, process improvement, and cost-effectiveness opportunities.
Ensure that safety rules, procedures, practices and requirements are maintained throughout the facility and that building specific procedures are current (LOTO, access, hazard assessment, signage).
Work with the facility engineer or assigned project manager to ensure an as-built drawing for facility are current and red lines have been incorporated. Ensures that all components identified in the drawings are installed and in working order and appropriate PMs have been written and are in the system for issue.
Develop and maintain Service Level Agreements for individual areas, buildings and assets in order to collaboratively create and document operational service level agreements between research divisions and Facilities.
Participate in assessment of effectiveness and lead teams in use of diverse data to address identified opportunities for improvement.
Advise on the annual Facilities Condition Assessment, Requirement Identification, Deferred Maintenance, Preventive/Corrective Maintenance programs.
Communicate updates to Manager and division senior management teams on interaction activities and customer issues/concerns/feedback.
In addition to the above, Facilities Area Manager (Level 2) Specific Responsibilities:
Exercise independent judgment in selecting methods to implement facilities program management policies and processes in a manner that regularly results in a high-degree of both alignment improvement and participant satisfaction.
Additional Responsibilities as needed for the Facilities Area Manager (Level 1 & 2):
Participate in interdepartmental and interdivisional discussions and negotiations.
Communicate Memorandums of Understandings (MOUs) and Responsibilities, Accountabilities, Consultations, and Information (RACI) to foster collaboration and understanding of operational guidelines and standards.
Develop, prepare and deliver information about facilities program to like the range of diverse audiences including management, staff and internal/external customers.
Facilities Area Manager (Level 1) Required Qualifications:
Bachelor's degree, or equivalent experience, in Facilities Management, Engineering, Facilities Engineering or related technical discipline and/or a minimum of two years of building, zone/area, and/or facilities and infrastructure management with a large multi-client, multi-building and/or complex facility, with multi-level customer interaction and communication responsibilities with increasing responsibility and program administration and planning.
Proven experience including attention to the identification, assessment, communication and resolution of technical and systemic issues.
Demonstrated leadership and project management experience in collaborating with a broad range of external partners and internal colleagues with a diverse range of perspectives, interests and expertise.
Demonstrated success in implementation of strategies, work plans and directives in a cost-effective, collaborative and efficient manner.
Demonstrated experience in planning, prioritizing, organizing and applying time management skills to manage multiple projects at once.
Experience applying analytical and problem-solving skills to problems.
Proven ability to effectively communicate (verbally and written) with individuals and groups at all levels of an organization. Demonstrated ability to effectively and clearly convey high-value complex information and to create high-level reports, presentations and analysis for a range of internal and external senior managers and leadership.
Proven ability to work independently with general guidance and to effectively raise concerns in a timely manner when support is needed to achieve outcome objectives.
Demonstrated ability to lead collaboratively, influence with or without authority, facilitate groups with diverse perspectives, and bring teams to consensus/alignment.
Demonstrated commitment to quality and accuracy in analysis, and to effective and efficient negotiations, conflict resolutions and outcome assessments.
Demonstrated ability to be highly organized and successfully manage multiple activities, goals and objectives.
Broad knowledge of best business practices and industry and regulatory standards (federal, state, and local).
Must be able to bring creativity, use sound judgment, decision-making and business insights to foster facility management organization that is more effective, efficient, and customer service oriented to support a one-mission laboratory.
Must be knowledgeable of disaster planning, emergency preparedness and general facility safety including federal, state and application laws, regulations, procedures and guidelines.
Demonstrated ability to use computers effectively for record-keeping, report writing and communication and use computer applications such as MS Office, Databases, or Facilities Management Systems at a level of competence to do analysis, produce presentations and reports suitable for Facilities and Laboratory management.
International Facility Management Association (IFMA) or Building Owners and Management Institute (BOMI) Certified facilities manager or equivalent and related certification.
PMP/Project Management or equivalent related certification.
An advanced degree in areas noted.
Facility Professional Management Qualification and demonstrate understanding of DOE Orders, National Laboratory work controls, safety and environmental, and project management processes.
In addition to the above, Facilities Area Manager (Level 2) Required Qualifications:
Must reside within a one-hour commute of assigned facilities due to On-Call considerations.
The posting shall remain open until the position is filled, however for full consideration, please apply by close of business on December 20, 2017.
This is a full time career appointment.
Classification will depend upon the applicant's level of skills, knowledge, and abilities.
Full-time, M-F, exempt (monthly paid) from overtime pay.
Salary is commensurate with experience.
This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
Lawrence Berkeley National Lab, 1 Cyclotron Road, Berkeley, CA.
Equal Employment Opportunity: Berkeley Lab is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. Berkeley Lab is in compliance with the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4. Click here to view the poster and supplement: "Equal Employment Opportunity is the Law."
Berkeley Lab (LBNL) addresses the world's most urgent scientific challenges by advancing sustainable energy, protecting human health, creating new materials, and revealing the origin and fate of the universe. Founded in 1931, Berkeley Lab's scientific expertise has been recognized with 13 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energy's Office of Science.
In the world of science, Lawrence Berkeley National Laboratory (Berkeley Lab) is synonymous with excellence. Thirteen scientists associated with Berkeley Lab have won the Nobel Prize. Fifty-seven Lab scientists are members of the National Academy of Sciences (NAS), one of the highest honors for a scientist in the United States. Thirteen of our scientists have won the National Medal of Science, our... nation's highest award for lifetime achievement in fields of scientific research. Eighteen of our engineers have been elected to the National Academy of Engineering, and three of our scientists have been elected into the Institute of Medicine. In addition, Berkeley Lab has trained thousands of university science and engineering students who are advancing technological innovations across the nation and around the world. Berkeley Lab is a member of the national laboratory system supported by the U.S. Department of Energy through its Office of Science. It is managed by the University of California (UC) and is charged with conducting unclassified research across a wide range of scientific disciplines. Located on a 200-acre site in the hills above the UC Berkeley campus that offers spectacular views of the San Francisco Bay, Berkeley Lab employs approximately 4,200 scientists, engineers, support staff and students. Its budget for 2011 is $735 million, with an additional $101 million in funding from the American Recovery and Reinvestment Act, for a total of $836 million. A recent study estimates the Laboratory's overall economic impact through direct, indirect and induced spending on the nine counties that make up the San Francisco Bay Area to be nearly $700 million annually. The Lab was also responsible for creating 5,600 jobs locally and 12,000 nationally. The overall economic impact on the national economy is estimated at $1.6 billion a year. Technologies developed at Berkeley Lab have generated billions of dollars in revenues, and thousands of jobs. Savings as a result of Berkeley Lab developments in lighting and windows, and other energy-efficient technologies, have also been in the billions of dollars. Berkeley Lab was founded in 1931 by Ernest Orlando Lawrence, a UC Berkeley physicist who won the 1939 Nobel Prize in physics for his invention of the cyclotron, a circular particle accelerator that opened the door to high-energy physics. It was Lawrence's belief that scientific research is best done through teams of individuals with different fields of expertise, working together. His teamwork concept is a Berkeley Lab legacy that continues today.