Under the direction of a Masters' level supervisor, responsible for the provision of crisis intervention, protective services and intensive case management on a voluntary or involuntary basis to a caseload of mentally and physically impaired, abused, and/or neglected clients. In accordance with the standards of the social work profession, agency policies, and requirements of the funding source the individual will perform the duties itemized below.
Conducts initial assessments of clients; screens for program eligibility; conducts triage for emergency intervention; ascertains short-term needs; and provides accurate and appropriate information and referral services to clients, families, and collaterals.
Provides in-home and in-office assessments of the social and emotional needs of the client and his/her family, and secures appropriate assistance of other social work and/or professional consultants.
Develops and implements written case plans to provide a full range of social services for guardian clients including:
Provides individual and family counseling and guidance to resolve problems of the client(s) and family.
Prepares and disseminates appropriate information to clients and collaterals regarding the normal physical, social, and psychological development of individuals, challenges to functioning presented by conditions of impairment, disease, social stresses and dysfunction, and suggests methods used to cope and preserve individual functioning and autonomy.
Prepares specific information about health, welfare, education and recreation services available to serve the older client.
Screens client eligibility and applications for appropriate benefits and entitlement.
Arranges for direct provision of services such as homemaker, home health aide, public assistance, Medicare, Medicaid, emergency cash relief, legal aid, protective services, vocational placement, medical and psychiatric examination and therapy, housing, etc.
Disburses monies as issued through JASA relief funds or client financial management services to secure needed goods and services.
Reviews the guardianship court order and ensures that all court ordered services are in place.
Advocates on behalf of the client.
Refers to, and maintains a cooperative relationship with, other community agencies to meet the needs of clients.
Conducts ongoing monthly in-home visits to evaluate client functioning, monitor risk, assess the status of current services, and update and revise the case plan; seeks appropriate guidance from the supervisor in situations requiring clarification and consultation.
Respond as appropriate to client emergencies; this may include referrals to mobile crisis and/or contacting EMS/911 for immediate emergency response.
Attend and supervise heavy duty cleanings of client’s homes.
Extended Hours and Emergency Schedules:
May be required to carry a phone on evenings, weekends and holidays, with this responsibility shared by professional and supervisory staff on a rotating basis. May be called upon to respond to a crisis and to either spend time on the telephone or assist a client in-person.
In crisis situations, (e.g., "cold alert days") requiring visitation of clients lacking heat, or scheduled appointments for emergency medical or psychiatric examinations, or initiation of emergency homecare services, or implementation of court-ordered protective actions, may be instructed to report to work during times other than the normally scheduled work week, including evenings, weekends and holidays.
Represents and interprets the agency at community conferences and meetings.
Participates in training and unit meetings.
Completes required case records, reports and statistics within mandated timeframes, utilizing computers and mobile devices as required.
Handles special assignments and duties as assigned.
Graduate of an Accredited College or University with a B.S.W. or other BA-level degree or equivalent, preferably in psychology or gerontology.
Good writing/record keeping skills.
Ability to read, write, speak, and understand English.
Must be computer literate, including ability to learn and use program-specific software.
Ability to travel to clients' homes using mass transit and to negotiate any steps and barriers in clients' residences.
Knowledge of Spanish may be helpful.
Ability to understand and appreciate the roles of race, religion, ethnicity, sexual preference, and individual values as they relate to serving clients and their families.
JASA's mission is to sustain and enrich the lives of the aging in the New York metropolitan area so that they can remain in the community with dignity and autonomy.Founded in 1968, JASA is one of New York’s largest and most trusted agencies serving older adults in the Bronx, Brooklyn, Manhattan, Queens, and Long Island. We provide life sustaining programs for seniors and peace of mind for their fa...milies and friends.We fulfill the Jewish value of honoring the aging while serving adults of all races, religions, and economic backgrounds.