Mount Saint Mary's is the only women's university in Los Angeles and one of the most diverse in the nation. The University is known nationally for its research on gender equality, its innovative health and science programs, and its commitment to community service. As a leading liberal arts institution, Mount Saint Mary's provides year-round, flexible and online programs at the undergraduate and graduate level. Weekend, evening and graduate programs are offered to both women and men. Mount alums are engaged, active global citizens who use their knowledge and skills to better themselves, their communities and the world. www.msmu.edu.
Mount Saint Mary's University is an equal opportunity employer. The University is thoroughly committed both to providing equal employment opportunities for all job applicants and employees, and to providing a work environment that is free from harassment, discrimination and retaliation. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Applicants must be able to provide proof of eligibility to work in the United States. The University will not assist applicants with any visa matters. A background check will be required.
Assume leadership and vision for the Chalon campus academic support services in collaboration with the Director of Learning Assistance Programs. Facilitate effective peer tutor and supplemental instruction program to promote retention and academic student success. Bridge communication between college faculty and LAP programs. With an emphasis on assessment to support the College's Strategic Plan, this position provides quality programs, workshops, counseling and a remedial course that facilitate these goals. In conjunction with the director, assume responsibility of the daily operation and management of Learning Assistance Programs, LAP budget and LAP staff.
Coordinate tutoring program, working closely with faculty in the recruitment and selection of tutors, tutor training, supervision, and scheduling. Provide effective marketing of the tutoring program. Maintain database of tutor and service information, assessment of service, and tracing of participants to show program effectiveness.
Collaborate with academic department chairs to gage need for tutoring and/or remediation in subject areas. Facilitate supplemental instruction program as related to interventions for target courses.
Gather and maintain LAP tutor usage numbers for assessment purposes.
Create goals and student learning outcomes for peer tutor and supplemental instruction programs. Conduct assessment of goals and student learning outcomes and provide feedback to the Provost's Office annually.
Coordinate testing accommodation services and work with the Disabilities Services Coordinator to address student's needs.
Coordinate and administer learning skills workshops for the academic year, including the overall schedule of workshops, their quality and assessment, and the marketing and promotion of workshops.
Collaborate with academic department chairs to gage need for academic support and/or remediation in subject areas. Support related interventions for target courses.
Gather and maintain Learning Center usage numbers and other relevant data for college assessment purposes producing detailed monthly, semester and annual reports.
In conjunction with the LAP team, create goals and learning outcomes for programs and services provided in the Learning Center. Conduct assessment of goals and outcomes and provide feedback to the Provost's Office annually.
Develop mechanisms to track the usage of LAP services and satisfaction level, guided by the principles of remarkable service.
Assist director in all areas of Learning Assistance Programs, as needed, including operation and supervision of the Learning Center and staff, disability issues, and acting as proxy for the Director as needed.
OTHER DUTIES AND RESPONSIBILITIES:
Provide individualized learning support services to students in the areas of time management and academic skill development.
Administer CBEST Reading/Math practice exams for Education students in collaboration with the coordinator of Liberal Studies and counsel students regarding their performance.
In conjunction with the LAP/ISAE Program Coordinator, design and manage web pages for programs falling under the LAP umbrella.
Assist in the design of the Learning Center brochure and other marketing materials.
Assist both academic and non-academic departments with support issues as needed.
Maintain computer workstations in Learning Center, including updating/maintenance of computerized academic skill/tutorial and graduate school prep programs. Maintain library of related test prep materials.
Maintain disability access related technology programs/equipment and assist students and student staff in use of programs/equipment.
Serve on various campus committees, as directed.
Perform other job-related duties, as assigned.
Extensive working knowledge of college academic support programs.
Familiarity with general issues facing today's college students.
Familiarity with ADA Section 504 regulations as they relate to academic accommodations for students.
Strong working knowledge of computers and relevant applications.
General knowledge of FERPA and Title IX.
To support analytical skills, general knowledge of Critical Thinking, Logic and critical analysis.
Understanding of Mount Saint Mary's University mission and current strategic plan.
Abilities and Skills:
Effectively organize and prioritize tasks to meet established deadlines.
Utilize critical thinking and problem solving skills to effectively troubleshoot and resolve problems.
Build rapport and communicate effectively with a diverse group of co-workers, students, faculty and staff.
Analytical, detail-orientated, and flexible.
Work well independently and amidst many interruptions and distractions.
Remarkable service orientation.
Excellent oral/written communication; listening, and interpersonal skills.
Solid administrative and customer service skills.
Strong time-management skills.
Master's degree in education, counseling, liberal studies or related field required.
Prefer training in disability services.
Required 2 years of experience in learning assistance programs in a college setting.
Experience with disability services and academic accommodations. Understanding of logic/critical thinking.
Work Location: Chalon Campus (West Los Angeles)
Start Date: Immediately
Applications Deadline: Open until filled
The University is committed to recruiting and retaining a diverse student population and workforce as a reflection of our commitment to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of learning. In compliance with applicable laws and in furtherance of its commitment to fostering an environment that welcomes and embraces diversity, the University does not discriminate on the basis of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, sexual orientation, gender identity or expression, marital status or genetic information in its programs or activities, including employment, admissions, and educational programs. We encourage people of all backgrounds to apply to be a student or to work for the University.
Mount Saint Mary's University is an independent, Catholic, liberal arts university which provides a values-based undergraduate education for women, as well as innovative programs for professional men and women on two historic campuses in Los Angeles. The Mount is the only Catholic university primarily for women in the Western United States. It is also nationally recognized for its academic program...s, its culturally diverse student body, and its focus on preparing the next generation of citizen leaders.