The Assistant Director, Housing and Dining Operations is an integral member of the Housing and Dining Operations team. Specifically, the Assistant Director assists the Director of Housing and Dining Operations in meeting the housing needs of the undergraduate and graduate residential community, which is comprised of 18 undergraduate residence halls (approximately 1690 beds) and 7 graduate residence halls (approximately 75 beds), and managing food compliance policies and initiatives at the College in conjunction with the Wellesley Board of Health. The Housing and Dining Operations team prioritizes the development and implementation of goals, objectives, policies, procedures, and systems to ensure a healthy, safe, and supportive learning environment within residence halls; evaluation and improvement to the student residential and dining experience; promotion of an inclusive campus environment grounded in respect for self and civility; and fostering a sustained commitment to operational excellence, quality, integrity, and best practice.
• Under the leadership of the Director of Housing and Dining Operations, implement and maintain efficient administrative systems for student housing applications, annual housing contracts, and room assignments.
• Assist in the management of systems, policies, and procedures relating to room selection, room assignments (undergraduate and graduate – fall, winter, spring, summer), census, student move-in and closing processes; support meal plan selection process.
• Serve as liaison in maintaining coordination with departments across campus including: Residence Education, Student Activities and Leadership, Public Safety, Academic Services, Center for Career Development, Payroll, Athletics, Admission (undergraduate and graduate), Summer Programs, Glavin Office, Student Financial Services, and Facilities.
• Ensure compliance with campus food and beverage policies and Wellesley Board of Health regulations for food/beverage-related events at the College.
• Coordinate Serve Safe Certification and ongoing training for event and program support staff at the College. Manage expectation setting and contract compliance between campus dining services and College divisions/offices utilizing on-campus or off-campus food at programs and events.
• Oversee food permitting with the Wellesley Board of Health for food trucks and approved student food or beverage businesses on the Babson main campus.
• In conjunction with the Director of Housing and Dining Operations, represent the Housing Department on division and College committees and project groups.
• Partner with Information Systems staff to develop and maintain the Housing Operations database, Adirondack: The Housing Director 4.0.
• Manage the resident room change process.
• Assist in management of housing and dining function area training and monitor the accuracy of information provided by the Housing and Dining Operations team.
• Responsible for maintenance of Housing and Dining Operations website and internal Student Hub website.
• Oversight of key security, inventory, and distribution.
• Advise and counsel students on personal, academic, and community matters utilizing campus resources when appropriate.
• Assist in facility preparation of residence halls, including College opening weekends and regular facility maintenance.
• Assumes additional responsibilities as required.
Education Requirements: Minimum Level of Education Required Master's Degree Position Knowledge/Skills and Abilities Requirements: • 3-5 years of related experience • Must have excellent leadership, diplomacy, and team management skills with the ability to engage others through a participative process, while serving as key decision maker. • Must have a demonstrated commitment to working with a diverse and inclusive student body, faculty, staff, and other constituents. • Must have knowledge of student advisement; student and staff training development; student development theory; knowledge of college policies and legal issues in higher education. • Must have strong project and program management and evaluation skills. • Excellent interpersonal and written communication skills. • Ability to establish and maintain collaborative relationships with faculty, administration, staff, parents and alumni. Special emphasis in the following areas: Public Safety, Physical Plant, Student Financial Services, Office of Academic Services, Budgets and Accounts Payable, Event Management Office and Alumni and Friends Network. • Embraces ideas and changes created by all community members. • Works independently to solve problems; looks for opportunities to take on responsibility; takes thoughtful risks; and effectively acts on new and ongoing initiatives, objectives, and solutions to gain sought-after results. • Anticipates and effectively handles change; demonstrates willingness to try new skills and challenging tasks; and is flexible in changing conditions. • Must have strong computer skills including proficiency in Microsoft Office (Word, Excel, Access, PowerPoint). • Must have knowledge of budget management.
Working Conditions: • This is a 12-month, full-time position. • Occasional evening/weekend work required
Additional Experience, Skills & Abilities: • Knowledge of Housing Operations Database, Adirondack: The Housing Director 4.0
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity,national origin, disability, veteran status,or any otherprotected characteristic. The EEO is the Law poster is available here. Babson College is committed to enhancing diversity and inclusion across all levels of the College. Candidates who believe they can contribute to this value are strongly encouraged to apply.
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