Position Scope: The Program Manager implements and oversees a new initiative to build a comprehensive approach to career readiness services for the workforce development field, including curriculum, train-the-trainer instruction, facilitation services, and related technical assistance. The Program Manager is a full-time position reporting to the Director of Frontline Focus Training Institute.
Chicago Jobs Council’s (the Jobs Council) vision is that all people, regardless of where they start or where they’ve been, can access employment as a pathway out of poverty. The Jobs Council moves people out of poverty through employment using on-the-ground expertise, advocacy, and capacity-building. Since it was established in 1981, the Jobs Council’s membership has grown to include over 100 organizations and individuals who work together to influence the development and reform of public policies and programs designed to move people out of poverty, into the workforce and into better jobs.
Key duties and responsibilities for the Program Manager include:
Curriculum Development: Collecting, reviewing and synthesizing best practices in career readiness training; contributing to literature review; and designing a career readiness curriculum incorporating best practices, racial equity, and experiential activities
Facilitation: Providing both train-the-trainer instruction related to both content and competencies of frontline career readiness staff including: career readiness curriculum; group facilitation; motivational interviewing; asset-based coaching; trauma-informed care; cultural competency; and cognitive behavioral therapy
Technical Assistance: Providing ongoing technical assistance by responding to information requests from providers, administrators, funders, and other stakeholders.
Marketing & Evaluation: Developing and deploying a marketing plan to introduce and raise the profile of career readiness instruction to the field; managing the design and implementation of evaluation tools; and helping monitor training goals and outcomes
Strategic Planning: Convening advisors, consulting experts and working with colleagues to support the career readiness initiative, including developing growth strategies, policies, procedures, and guidelines
Administration and Management: As needed, maintain contracts, manage consultants, and conduct performance evaluations
Requirements for the Program Manager
Commitment to the advancement of the Jobs Council’s organizational mission
Commitment to continuous improvement (i.e. generate or support new ideas to improve the Jobs Council’s efficiency and/or effectiveness)
Possesses self-starting work habits (sees what needs to be done without being told) that demonstrate a clear understanding of the Jobs Coucil’s priorities and one’s own job responsibilities, while at the same time being open to receiving direction
Participates well in a team including listening to and respecting team members’ ideas, willingness to provide backup on other team members’ projects, display of adaptability when a change is made, and openness to incorporating team feedback on written communications
Strong interpersonal skills and ability to cultivate relationships with a diverse group of individuals participating in the Jobs Council program activities as well as with other stakeholders
Interest in program development and program evaluation
Possesses self-confidence, including a belief in one’s ability to accomplish a task and select an effective approach to a task or problem, confidence in one’s own decisions or opinions, ability to reflect on lessons learned from failures and successes
Research and data interest
Possesses patience and a non-judgmental attitude
Demonstrated, advanced facilitation skills
Clear, concise, and persuasive communication skills (written, verbal, listening)
Excellent organizational and time management skills that allow for the handling of multiple and competing priorities while meeting short and long term deadlines
Strong creative problem solving skills including ability to identify new strategies to achieve goal
Exceptional critical thinking and analytical ability; demonstrated ability to balance creativity and logic when making decisions after adequately contemplating various courses of action and collection of facts
Ability to interpret complex data/information and explain it to multiple audiences
Ability to think strategically, balance long term vision with daily tasks
Attention to detail and excellent follow through
Good listening skills
Ability to delegate tasks
Proficiency with computer applications in Windows environment, especially Microsoft Office and G-Suite applications, web-based survey tools, online database and website management (or demonstrated ability to learn quickly)
Familiarity with public policies and programs that impact people living in poverty, particularly in the area of workforce development, and especially in the area of career readiness
Training, teaching or facilitation experience, including train-the-trainer experience, with ability to tailor presentations to different adult audiences
Curriculum development experience including writing and researching
Marketing experience a plus (i.e. developing print/digital materials, attracting audiences, etc.)
Minimum 5-7 years experience in leadership/management role
Minimum post-secondary education; Degrees or certifications related to education, training, counseling, and/or social work preferred.
Additional Salary Information: Compensation includes $60,000 annual salary and excellent benefits.
THE CHICAGO JOBS COUNCIL IS AN EQUAL OPPORTUNITY EMPLOYER. The Jobs Council is committed to building an inclusive staff and strongly encourages applications from individuals of color, people with disabilities, individuals with diverse backgrounds, and those whose life experience is underrepresented in employment programs and policies.
Chicago Jobs Council’s (the Jobs Council) vision is that all people, regardless of where they start or where they’ve been, can access employment as a pathway out of poverty. The Jobs Council moves people out of poverty through employment using on-the-ground expertise, advocacy, and capacity-building. Since it was established in 1981, the Jobs Council’s membership has grown to include over 100 org...anizations and individuals who work together to influence the development and reform of public policies and programs designed to move people out of poverty, into the workforce and into better jobs.