Full Time 40 hours Grade 052 Primary Care Administration Responsibilities Overview: The position will represent the DSRIP Program and Primary Care Network Care Management across the Primary Care Network and provide supervision and project coordination to identified locations and teams. The Sr. Project Coordinator will collaborate with the DSRIP Program Office and Primary Care Network. The goal of the DSRIP Sr. Project Coordinator is to direct the implementation and reporting of clinical and non-clinical programs within the Network as a part of the UR Medicine Regional DSRIP initiatives; then communicate and review with Primary Care Network Care Management to identify processes that may benefit system delivery reform of general care management to all patients to meet value-based contracting opportunities. DSRIP Projects directly impact the needs of the vulnerable population which is a key component of the Primary Care Network Medical Home model. This role requires understanding of clinical and administrative processes, an ability to manage and coordinate multi-faceted projects across domains, and the ability to develop consensus across multiple stakeholders in an academic medical center setting. The Primary Care DSRIP Sr. Project Coordinator will work closely with the PCN Population Health Director and Associate Director of Medical Home to oversee the development and execution of DSRIP program initiatives based upon identified and emerging needs into all Primary Care Network practices and relevance of initiatives to the Medical Home delivery model. The project coordinator is also responsible for producing reports and presentations for the Primary Care Network and the DSRIP Program Office related to program implementation and progress. This role will build and maintain interdepartmental relationships and work closely with stakeholders to plan and executive activities related to system delivery reform and to meet value-based contracting opportunities. Demonstrates ICARE* values in each of the major responsibilities. Responsibilities: Under general direction and with considerable latitude for the exercise of independent judgment and initiative: Project Coordination â“ In collaboration with the Primary Care Network Associate Director of Medical Home, will co-manage and coordinate DSRIP projects and support general Primary Care Medical Home (PCMH) initiatives across a multidisciplinary team comprised of clinicians, administrators and operational support staff working in Primary Care Network. Leads and advises the development, implementation, and evaluation of designated projects related to the DSRIP Program within the Primary Care Network and broader relevance to Medical Home processes in the Network. Correlates DSRIP projects and outcomes to PCMH standards requirements for ongoing NCQA practice certification.Works to plan and execute activities related to reform of Clinical delivery systems. Collaborates across project teams and with other organizational work groups, committees and councils. Supervision of Health Home Care Managers â“ Supervision of Primary Care Network Health Home Care Managers. Health Home Care Managers are a part of UR Medicineâ™s Health Home Care Management agencies and are deployed to practices. This individual will supervise the day-to-day operations of these team members from the practice perspective, ensuring integration in the primary care practice and workflow while maintaining fidelity to the required NYS Health Home requirements. Participates in annual performance review process for these staff. Project Evaluation â“ Monitors progress of designated project activities, ensures all critical implementation criteria are met and provides status reports to leadership.On a regular basis collects and analyzes information related to designated projects analyzes and interprets program information, performs appropriate drill down queries, summarizes and presents findings and opportunities. Population Health Initiativesâ“ Develops and oversees initiatives to improve contracted population health quality metrics at designatedpractices and other sites in the primary care network with significant Safety Net populations.Monitors population health quality metrics and routinely manages quality improvement interventions to improve quality programs. Communication/Liaison - Serves as liaison between Primary Care Network, DSRIP Program Office, and Primary Care network practices.Develops and executes a project communication plan ensuring clear and effective communication to teams.Maintains continuous feedback loop between practices and DSRIP program and primary care network practices. Troubleshoots breakdowns in communication in a timely manner as issues arise. Requirements: Bachelor's degree in Healthcare Administration, or a related field with; 3 years of prior health project coordinator or relevant healthcare level experience or an equivalent combination of education and experience; knowledge of Project Management concepts and principles preferred. Prior supervisory experience preferred. Excellent verbal and written communication and interpersonal skills, proficiency and ability to learn new software and skills within a Windows based environment (MS Word, Excel, Outlook, PowerPoint, Access and SharePoint). Proficiency in data analytics and clinical dashboard applications. Ability to handle multiple priorities; strong organizational skills and the ability to meet deadlines in a fast-paced environment essential. Proven team member and ability to build stakeholder consensus in a complex environment. Work independently with minimal guidance. Demonstrates efficiency in prioritizing assignments, skill in proactively resolving problems and recommending and implementing continuous quality improvement and strong organizational skills. Strong oral and written communications skills are essential. Ability to multi-task required. Demonstrates accurate, grammatically correct documentation in all correspondence.
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