Provides support to the goals/ mission of the Agency by providing collaborative, analytical and quality services between Workforce Services and other departments. This will be done through research, tracking, monitoring. communicating and developing associated reports and data. Will collaborate & partner with internal and external positions.
May liaise between departments to ensure ongoing communication and problem solving, including attending business services team meetings, updating orientation and other presentations as needed;
Coordinate with other Workforce Services Specialists and personell, taking notes and creating reports for the team; initiating dialogue with community partners
Coordinate partner meetings representing the program; responsible for quality and internal monitoring of the program requirements
Generate specialized spreadsheets to analyze and create monthly (or as required) reports from database and systems to assess trends and program implication.
Assists in the ongoing maintenance and monitoring of program performance against plans, may include tracking, monitoring and ordering support services at multiple locations
Assist in the preparation of required departmental, agency and funder reports.
Assist with the monitoring and coordination of processes for data sharing, updates, revision control as well as coordinating ongoing projects.
Participate in promoting various training services department and programs and recruiting suitable candidates, which may include Rapid Response meetings and presentations
May assist with the preparation of proposals and grants including the collection of data to complete status and/or reports for funders.
Contributes to the development of departmental goals and objectives; represents the department or function on projects and may perform in project leadership role
May interface with businesses and may post positions for clients on job boards
Coordinates and may attend community resource fairs and other job search activities required by the funder(s)
May travel to various locations, as well as employer and funder locations, to build relationships and identify opportunities for clients.
May carry a workforce services caseload at multiple locations
Performs other related duties as required or assigned.
Client/Colleague Interface – Internal/External:
Coordinates with outside agencies including the one-stops, employers, business associations, and other partners to ensure consistent flow of services and benefits and maintain accurate, timely and complete documentation.
Networks and collaborates with senior personnel; collaboration with individuals to provide reports regarding workforce development/services; interorganizational and outside contact, collaboration with individuals to provide workforce development/services and assistance to programs in areas such as: training, client/employer connections and other workforce development related programs/services
Knowledge or Expertise:
Self-starter who can prioritize and manage multiple tasks and priorities, meet deadlines, and demonstrate consistent reliable follow- through.
High initiative, outstanding organizational skills, clear attention to detail and the ability to follow-through.
Knowledge of or direct work experience with employment/training government programs.
Excellent written, verbal, and interpersonal communication skills.
Advanced computer proficiency with Microsoft Office products (Word, Outlook, Excel, Access); knowledge of social service government systems strongly preferred.
Bachelor’s degree from an accredited university in business or other related field
Minimum 2-5 years’ experience program operations/reporting/quality assurance ideally with a social service agency
National Able Network, Inc. is a leading non-profit organization specializing in providing employment counseling, training, and placement services for disadvantaged job seekers. At National Able Network, our mission is to help make careers happen. Each client receives personalized career supports that integrate career coaching, specialized training, and direct connections to the job market. Our programs are designed to assist job seekers from all backgrounds, including the unemployed, career changers, military veterans, seniors, and aspiring IT professionals. Each year, National Able Network serves more than 76,000 individuals throughout Delaware, Illinois, Indiana, Iowa and Nebraska.
Preparing Today’s Communities to Meet Tomorrow’s Challenges through Education, Employment, and Opportunity.
To use our expertise to empower people to improve their lives by providing the means to self-sufficiency through sustainable employment, and career and life advancement. To nurture life-long learning while building bridges between education, training and career readiness, and be...tween workforce and economic development.