UCSD Layoff from Career Appointment: Apply by 12/1/17 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor. Eligible Disability Counseling and Consulting services (DCC) or Special Selection clients should contact their Vocational Rehabilitation Counselor for assistance.
The Financial Aid and Scholarships Office is a core mission-critical student service unit within the Enrollment Management cluster in the division of Student Affairs. The UC San Diego Financial Aid and Scholarships Office administers over $370 million in support to undergraduate students and $15 million to graduate/professional level students (excluding Health Sciences). About 60% of undergraduates receive some form of support, with this number growing each year. The staff provides outreach services, counseling, eligibility and verification determination, budgeting, awarding, reconciliation of payments, and federal, state, and university reporting.
Under general supervision, serves as Sr. Business Process Analyst for functions that are of major scope and complexity and as a project leader for developing, implementing, maintaining and executing financial aid and scholarship in house systems for the Financial Aid and Scholarships Office. Applies skills as a seasoned, experienced professional with a full understanding of industry-wide business process and analysis practices and organizational policies and procedures. Utilizes third party software. Skills and knowledge include strong technical knowledge and experience in similar student systems environment, project management experience, and excellent written and verbal skills. Actual experience in scheduling, executing, and maintaining in house systems and business processes as well as quality control analysis and comprehensive testing and reporting.
Altered schedule during evening/weekend/holiday may be required to support the office business needs and deadlines.
Thorough knowledge of business and process analysis functions. Demonstrated knowledge of financial aid business processes.
Thorough Knowledge of related areas of IT. Demonstrated superior understanding of logic, understanding of advanced computer systems and automated data processing and web based technology, including a general knowledge of current development and technology in the data processing/telecommunications field, knowledge of computer interface media, data communication and their data formatting, storage, transporting, and backup capabilities.
Strong skills and knowledge of methodologies associated with analysis of processes and problems, information flow and architecture.
In-depth understanding and skill in process and systems requirement documentation standards, such as Use Case modeling, User Story creations and narrative description.
Demonstrated ability to work with others from diverse backgrounds.
Self-motivated and works independently and as part of a team. Able to learn effectively and meet deadlines. Demonstrates problem solving skills. Demonstrated experience in problem solving techniques with online, interactive administrative and student service information system. Ability to think creatively and efficiently to analyze and solve problems and to develop new systems plans, including the ability to plan and organize day-to-day workload on short and long-term projects.
Broad knowledge relating to software design.
Thorough knowledge of business processes and procedures. Ability to consult with, understand and interpret users' data needs and develop new business processes using third party software to meet those needs. (For example, analysis, projection studies and statistical reports.)
Demonstrated testing and test planning skills. Demonstrated experience with difficult beta testing and quality assurance for program/module enhancements and modifications to support complex financial aid business processes.
Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communications skills to work with both technical and non-technical personnel at various levels in the organization. Ability to train users in a positive and thorough manner on the use of software support tools, automated systems, data transfer and IBM mainframe access. Excellent interpersonal skills including tact, diplomacy, and flexibility to communicate in a helpful, effective and informative manner in person, by telephone, and by email.
Strong technical knowledge and experience in the development, implementation and maintenance of admin
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