The Library is seeking applications for the position of Senior Library Specialist to work in the Systems Technology Support department. The successful candidate will be responsible for performing skilled tasks in support of services and activities of the Library.
- The incumbent supports library services with reliable, up-to-date, computing networks and operating systems as resources allow, and educates library staff about relevant and emerging systems technology.
PLEASE NOTE: This is a full-time position working Monday through Friday as a member of the Library’s bargaining unit staff.
Typical Duties and Responsibilities:
Installs, configures, maintains, and provides support for software, computers and other technical equipment (peripherals and printers)
Customizes workstations to incorporate non-supported software unique to library
Identifies and distributes technological resources (computers, peripherals, printers, and software) that support library services
Troubleshoots hardware, software, and other technical equipment (computers, peripherals, and printers) to resolve or isolate technological problems
Provides technology orientation, training, instruction, and support for library staff
Promotes an environment that ensures the integrity of both data and files on library computers through education, configuration, standardization, and problem solving
Serves as resource for computer and related systems applications
Keeps informed of new developments in hardware and software applicable to library use
Works to insure safety and security of technological equipment
Gathers data about supported equipment and information on work performed
Writes documentation to support staff training
May be required to provide technical support and services for media equipped classrooms in library buildings as it relates to duties and responsibilities of the job
Trains and provides guidance and assistance to co-workers
May be required to refer problems to vendor technical support in the absence of the supervisor
Trains, schedules workflow, and directs student assistants
Performs related duties as required
Bachelor’s degree with specialization in information technology or a related field; or two-year college degree with emphasis in information or computer technology and equivalent experience; or equivalent work experience
Working knowledge of operating systems and network clients
Experience providing technical support in an academic environment preferred
Capacity to learn new technologies and systems necessary to effective, continued job performance
Oral and written communication skills, including ability to communicate technical information to non-experienced or non-technical personnel
Problem solving skills
Ability to interact favorably with co-workers and library users
Ability to perform detailed work accurately with reasonable speed
Knowledge of one or more foreign languages desirable
May be required to move and/or lift equipment up to 50 lbs.
Successful completion of a test may be required.
To View More Details and To Apply, please use this link to the position on Brown’s Career Site:
Applicants are required to use the Brown Career Site to apply for the position and to submit their resume, cover letter and any related documents. Please check the status of your application through the account you create when you apply.
All offers of employment are contingent upon consent to criminal background screening check and education verification with results satisfactory to Brown.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, race, protected veteran status, disability, or any other legally protected status.
About Brown (Please visit our website and get to know us better at: www.brown.edu)
Brown is an Ivy League University located in Providence, Rhode Island, comprised of undergraduate and graduate programs, plus the Alpert Medical School, School of Public Health, School of Engineering, and the School of Professional Studies. With its talented and motivated student body and accomplished faculty, Brown is a leading research university that maintains a particular commitment to exceptional graduate and undergraduate instruction. Brown is frequently recognized for its global reach, many cultural events, numerous campus groups and activities, active community service programs, highly competitive athletics, and beautiful facilities located in a richly historic urban setting.
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