Under general supervision, performs a wide variety of clerical/reception duties including authorizations from insurance companies for procedures. Provides customer service and promotes an orderly work environment.
Enhances the overall patient care experience by responding to patient requests and obtaining needed services from other hospital personnel.
Creates a positive environment for visitors by greeting them properly in person or on the phone, giving directions or referring inquiries to nursing and physician staff.
Contributes to the overall financial performance of the department through efficient unit operations by following policies and procedures, reporting needed changes and maintaining unit supplies.
Maintains a safe and clean environment by complying with procedures, rules and regulations and adhering to infection control policies and procedures as measured by the number of sentinel events or medical errors.
Contributes to the overall employee satisfaction of the department by actively participating in staff meetings and offering assistance to others when needed.
Qualifications Minimum Qualifications:
High school diploma or GED
1 to 3 years of experience
Requires the ability to follow written and verbal instructions. Must to able to access and update information on the electronic medical record. Must be able to use critical thinking skills. Must be a team player.
You’ve known us as many names throughout St. Louis, and now, we’re bringing our hospitals, doctors, home care and other services together under one name – SSM Health. With seven hospitals, 350+ physicians, more than 40 physician locations and 12,000 employees, we are part of something bigger and better. We’re connected to a wealth of resources, expertise and advance technology to help you, your fa...mily and our community live long, healthy lives.
We’ve grown and changed a lot over our 143-year history. Our name may be changing but our mission remains the same