The Part-time Operations & Records Assistant serves as the first point of contact for constituents of the Registrar’s Office including students, alumni, faculty, departments and the external community. The part-time Assistant disseminates accurate and timely information regarding university policies and procedures as well as processes student records and requests as needed.
This is a part-time, benefits eligible position scheduled for 20 hours per week for 10 months per year.
Administers superior customer service via email, telephone and in-person interactions within the constraints of student rights to privacy.
Answer general questions regarding university policy and procedures.
Access, retrieve and update student records in the database.
Assist other staff members with course away entry, enrollment verification letters, manual registrations, creation of the course schedule, proofing degree data, producing undergraduate scheduling materials for the web and other duties as assigned.
High School diploma or equivalent required.
A minimum of one year of customer service/administrative service experience.
Proficiency in MS Office (outlook, excel, word).
Experience in a higher ed setting preferred.
Experience with document imaging and using a student database system.
Posting #: FY182P11780
Bentley University requires reference checks and may conduct other pre-employment screening.
Bentley University is one of the nation's leading business schools, dedicated to preparing a new kind of business leader and one with the deep technical skills, the broad global perspective and the high ethical standards required to make a difference in an ever-changing world. To achieve our goal, we infuse our advanced business curriculum with the richness of a liberal arts education. The results... are graduates who are making an impact in their chosen fields and turning their passions into success stories. Located on a classic New England campus just minutes from Boston, Bentley is a dynamic community of leaders, scholars and creative thinkers.