The Senior Registration Representative is responsible for: obtaining complete and accurate patient demographic, insurance, financial information and collection of copays; patient benefits/eligibility; referral/pre-authorizations/pre-certifications approvals from insurance companies and physician offices.
The attached Job Description details the essential functions of your position. The list below is also considered to be essential functions of your position and all employees within SCL Health are expected to meet the following in their day-to-day work:
Be available to work as scheduled and report to work on time
Be available to work overtime if needed
Be willing to accept supervision and work well with others
Be respectful of all with whom you interact and follow the SCL Health Service Behaviors
Be well groomed and dressed appropriately for your role
Be in compliance with the drug and alcohol policy as stated in the Employee Handbook
Be sufficiently rested to perform your duties throughout the period assigned
Demonstrate a willingness to learn
Be able to communicate clearly, think clearly, and concentrate on assigned tasks
2 or more years in a hospital medical office or insurance experience.
Bilingual (Spanish speaking)
CHAA (Certified Health Access Associate)
Knowledge of medical terminology and healthcare benefit plans, including Medicare, Medicaid and other third party payers.
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.