Salary and benefits are competitive. Salary is commensurate with qualifications and experience.
As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. All of which has allowed the UW to be nationally recognized as a Great College to Work For for four consecutive years.
University Advancement is committed to creating an environment of inclusiveness where every person feels welcomed and valued. We believe that attracting and retaining diverse staff is crucial to serving the communities where our employees and students work and live.
The mission of Parent and Family Programs is to engage parents and families in the life of the University for the purposes of encouraging advocacy, participation and philanthropy in support of the student experience.
Academic and Student Affairs has an outstanding opportunity for a Director of Parent and Family Programs. The Director of Parent and Family Programs will lead the development and implementation of the University of Washington's Parent and Family Program Strategic and Operating Plans collaborating with Academic and Student Affairs, Student Life, Alumni and Constituent Relations, the Office of Minority Affairs and Diversity, Annual Giving, Undergraduate Academic Affairs, Enrollment Management, UMAC, and other campus offices.
Duties and Responsibilities
Program Development and Management
In collaboration with AVP, lead Parent and Family Programs in strategic planning, Partner marketing and communications, fiscal decision-making, establishing and evaluating benchmarks for success, and professional staffing
In partnership with UMAC, create and implement annual UW Parent and Family Weekend in concert with campus and community partners
Determine the program and service priorities that are responsive to student, parent, campus, and regional/international interests
Manage all aspects of day-to-day office operations, including parent communication and marketing and parent volunteer oversight, event management, and annual giving and advancement infrastructure
Oversight for all aspects of program delivery including program and event content, preparation of program materials, and program evaluation and assessment. Work with staff to deliver programs, collateral and events.
With the support of Student Life and Advancement services, establish a system for securing, storing, and updating parent and family data
In conjunction with fiscal staff and AVP, oversee purchasing reconciliation, and decisions related to the budgets funding unit activities
Supervise and oversee supervision of professional staff including an assistant director. Organize professional development plans and coach individuals and teams to achieve goals and objectives
Focus on high impact donor and volunteer identification, engagement, solicitation and stewardship in partnership with Advancement and supervise annual giving endeavors (Chief Advancement Officer, Student Life, and AVP)
Collaborate with academic units & non-academic units in colleges and departments on the creation of Parent and Family Weekend and annual programming
Develop and sustain collaborative relationships around campus in order to deepen and improve parent and families connection to the UW
Work closely with University of Washington's Annual Giving Office, Alumni & Constituent Relations, Academic and Student Affairs, and Central Advancement Offices
Contribute to campus conversations on parent and family advocacy, participation, and philanthropy
Student Life and Campus Leadership
Be a contributing member at Student Life Directors meetings
Be a resource for the Vice President of Student Life and Assistant Vice Provost for Academic and Student Affairs
Respond to requests for information and handle concerns raised by students and families
Work closely with key stakeholders comprising leadership from: Student Life, Advancement, UAA, OMAD, Arts & Sciences, UWAA, Enrollment Management, ICA and others
Participate in campus committees as requested and other duties as assigned
Develop an annual report on how the UW is engaging parents and families to share with campus partners
Other duties as assigned.
Leadership and Team management
Provide leadership and manage the Parent & Family Programs Team.
Manage the day-to-day operations of the Parent & Family Programs Team. Create and manage the budget of the Parent & Family Programs group with discretionary authority. Manage a team of professionals who will engage parents and families of UW students to create lasting relationships. Hire and oversee contract vendors as appropriate. Oversee and approve specification for bids and cost estimates as provided by the production managers. Provide consultation and support to the Parent & Family Programs Team in their efforts to engage parents and families of UW students to create lasting relationships. Lead Parent & Family Programs team, including guidance and oversight of projects and workflow and general project timelines. Responsible for management, staff development and career enrichment for the Parent & Family Programs Team.
Effective communications: Expresses oneself clearly and empathetically in interactions with others in all forms of communication, i.e., verbal and written, one-on-one and group, etc.
Interpersonal Awareness: Builds and maintains positive relationships and actively contributes as a member of working teams to achieve results.
Professional Credibility: Takes responsibility for meeting goals, objectives, obligations, and solving problems while representing the mission, vision and values of the organization.
Critical Thinking: Obtains, analyzes and evaluates information effectively in the face of ambiguity. Makes appropriate decisions based on relevant information and experience.
Ethics and Trust: Models and upholds the values of candor, openness, inclusiveness and honesty despite internal and external pressures; acts consistently with Washington State ethical guidelines and organizational core values and beliefs.
Valuing Diversity & Inclusiveness: Respects, values and contributes to the UW's commitment to inclusiveness and diversity.
Organizational Acumen: Able to size up a situation, balance reason and the interest of others, and act in a decisive, timely and appropriate manner that is congruent with the organization's values, goals and mission to achieve success.
Planning & Implementing: Ability to develop strategies, measures for success and feasible timelines for successful project implementation and execution.
Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests.
People Builder: Committed to developing others to become leaders.
Driving Results: Effectively communicates objectives and guides direct reports and team members to make decisions and achieve goals.
Organizational Planning: Develops and manages comprehensive team goals and measures team progress while balancing short-term and long-term priorities that are consistent with the organization's mission, priorities and goals.
Managing Conflict: Recognizes and addresses conflicts and disagreements in a safe and respectful environment, manages conflicts collaboratively, and builds consensus with the best interests of the organization in mind.
Bachelor's degree and six years' experience in advancement, marketing, sales, event management, program management or related field. Equivalent combination of education and experience from which comparable knowledge and skills have been acquired may substitute for degree.
Experience and demonstrated ability to manage complex events, including content, facilities, and budgets.
Adept marketer with an understanding of audience marketing.
Professional communications manner with the ability to express oneself clearly and empathetically in interactions with others in all forms of communications, verbal, visual, and written, one-on-one and group, etc.; ability to communicate in a direct and professional manner that engages dialog in a manner that resolves differences.
Ability to work independently, problem solve, take initiative, set priorities and handle multiple projects efficiently and effectively. Takes responsibility and initiative to set and meet the goals, objectives and obligations while representing the mission, visions and values of the organization.
Demonstrated creativity, organizational ability, and strong attention to detail; ability to make decisions in ambiguous situations, exercise good judgment based on information and analysis in a fast pace, dynamic, deadline drive environment in an organized and professional manner.
Demonstrated ability to maintain confidences and protect confidential information; acts in a selfless manner and models ethical values of the UW.
Demonstrated strong computer skills, including proficiency with Microsoft Word, Excel, and PowerPoint for correspondence, special reports, spreadsheets, databases, forms, etc.
Interest in higher education and the mission of Student Life.
Familiarity with the University of Washington and experience working in academic settings.
Knowledge of alumni relations/development/advancement principles.
Knowledge of UW Advancement policies and procedures, including use of the development database software ADVANCE.
Conditions of Employment
Ability to work evening and weekend hours, as necessary, on short or limited notice.
Must have regular and reliable transportation for local travel and willing to travel when necessary.
Frequent local travel expected.
Appointment to this position is contingent upon obtaining satisfactory results from a criminal background check
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Criminal Conviction History, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select Apply to this position. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your My Jobs page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Ability to lift/move 20 pounds regularly and up to 40 pounds occasionally for event setup and tear down.
During Events (from setup to tear down) or on Event days:
Ability to stand 4 or more hours continuously. Ability to walk 4 or more hours continuously. Ability Standing: duration of 4+ hours for events Ability to work greater than a 10 hour day
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergra...duate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.