The Information Architecture/UX Design Specialist assists university departments in their website communications objectives. The incumbent will manage content-related work in the website design process and create deliverables including site maps, wireframes, process flows, content inventories and strategies, and product specifications. In this collaborative role, he or she will work on a project team of web designers, developers, content providers, usability and quality assurance testers, and project managers.
Assess the informational needs and dynamics of websites and online applications. Translate both business and user goals into product changes and specifications. Produce deliverables including site maps, transaction flows, diagrams and interface schematics. Work collaboratively with designers to develop interface functionality and with developers to scope and develop technical considerations.
Content strategy and expertise: Lead content strategy efforts to fit target user/brand experience and optimize site and content production. Write, edit and plan online content.
Research: Lead research to understand user behaviors and preferences. Use findings and analysis to build informed user-interface solutions. Prepare, document and present findings and recommendations to stakeholders.
Build sites in Northwestern’s web content management system and test completed sites to ensure quality assurance.
Other assignments identified by manager or director.
A bachelor’s degree in communications, journalism, English, computer science, library science, information architecture, information design, HCI or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
At least three years of experience as an information architect, content auditor, user experience/interaction designer; demonstrated ability and experience with the principles of information architecture.
Fluency in the principles of user-centered design and usability, and ability to provide expert advice.
Solid experience creating wireframes, content inventories, site maps, navigational flows or process diagrams, and user profiles/scenarios.
Proficiency in one or more of the following: Microsoft Visio, OmniGraffle, Dreamweaver, Adobe Photoshop.
Familiarity with web 2.0 technologies and features (social networking, blogging, RSS/content distribution, widgets, etc).
Experience with requirements gathering and project definition for research, usability, strategy and web development projects.
Ability to research, understand and organize specialized web content and provide client recommendations based on research.
Experience with web accessibility standards.
Excellent communication skills and the ability to interact effectively with staff, faculty, vendors and students.
Excellent writing, speaking, presentation and interpersonal skills.
Ability to work independently and as a team member in a dynamic environment and on a variety of simultaneous projects.
Strong service orientation.
1-2 years of academic experience.
Willingness and ability to maintain solid foundation of IA enrichment via literature, seminars, or certification and continuing education (i.e. HFI, IA).
As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highl...y collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.