The Safer Foundation is a social service provider to individuals with arrest and conviction records. Through a full range of services, including case management, educational instruction and advocacy, we focus on preparing individuals for the world of work by helping them find and keep productive and meaningful employment.
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Filling of this position is contingent upon finalization of the award.
Reporting to the Director of Workforce Development, the Program Manager provides the leadership, oversight, and performance management to assist CHA residents to employment resulting in moving from CHA to unsubsidized housing. The Manager performs outreach and engagement to drive enrollment and community stakeholder development. The Program Manager implements the CHA Transitional Jobs model (recruitment, assessment, service delivery, follow-up, and reporting) with fidelity; drives the development of outcome strategies. The Manager has broad responsibilities to include directing, monitoring and supporting program performance.
Essential Duties and Responsibilities:
Maintain contractual compliance through demonstration of outcome progression toward completion of all deliverables
Conduct a monthly quality assurance review against the contract plan resulting in 100% contract compliance; implement and ensure the completion of a 30-day corrective action plan when review is less than 100%
Review relevant Standard Operating Procedures (SOPs) and staff adherence to facilitate retraining and/or revisions as needed
Distribute on-time and accurate reports for assigned contracts as prescribed by funder and vetted through internal structure/protocols
Coordinate audit preparation for assigned contracts and review audit-readiness prior to actual audit
Review financial statements to ensure budget compliance and explain variances in written monthly summary
Hire, train and supervise up to five (5) programmatic staff; observe performance and provide regular coaching on an ongoing basis
Regularly engage staff in development of annual performance goals, performance check-ins, completion of mid-year reviews and annual self-evaluations
Create opportunities to cross train staff to create interest in other work aspects, identify areas for staff development, and leverage resources
Work closely with others within own program and across the agency to maintain, develop and implement service processes
Represent the agency and attend meetings as needed with funding partners and potential grantors
Other duties/projects as assigned
Education and Experience:
Bachelor’s Degree in business/management, public administration or related field or demonstration of at least 4 years of project management experience
Minimum 2-3 years of progressive experience in management, project design, start-up and/or multi-site operations
Minimum 2-3 years’ experience in systems change and capacity building in organizations
Experience with research, data collection, and/or data analysis
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The Safer Foundation supports, through a full spectrum of services and advocacy, the efforts of people with arrest and criminal records to become employed, law-abiding members of the community and as a result, reduce recidivism.
Safer Foundation is a national leader in prisoner re-entry and employment programs. A nonprofit organization based in Chicago, Safer was founded more than 45 years to help people leaving prison find jobs so they could successfully transition back into their communities. But people with criminal records faced a stigma that made securing employment difficult.The situation is even more dire today, es...pecially in the United States. Despite accounting for only 5 percent of the world population, the U.S. leads the world with its incarceration rate. And an overwhelming majority of individuals returning from prison face more complex challenges to getting and keeping a job. This means the services Safer Foundation provides are even more important. In fact, we know, and an abundance of research has shown, that the most difficult barrier—and the single-most crucial factor—to successful reintegration is a job. When our clients find jobs, they become valuable contributors to their families and their communities, while saving taxpayers millions of dollars.Re-entry is now recognized as an important issue that has captured our nation's attention and support, and Safer Foundation is proud to be a leader in the discussion and advocacy efforts occurring on the local, state and national levels.