Job Requisition Number: 24150. Reporting to the Assistant Dean of Students and Director, the Center for Student Conduct is a department within the Division of Student Affairs that handles matters concerning student conduct (i.e. alleged violations of University Policies and/or campus regulations regarding the activity of students). This is the only office on campus that handles student conduct matters on all University property and enforces the Code of Student Conduct inclusive of academic and behavioral matters.
The incumbent is responsible for daily administrative activities, including but not limited to, managing the office scheduling, maintaining centralized confidential records, answering telephone calls, respond to emails, case maintenance and follow up, database maintenance, and handling low level triage when the Director and staff are unavailable. Additionally, the incumbent is expected to work independently to perform job duties and identify problems, gather and analyze data and information, and propose and implement solutions, and receives work assignments and direction from supervisor.
ADMINISTRATIVE SUPPORT •Manages all telephone calls and in-person inquiries which may be administrative or informational •As the first point of contact, guides the student conduct process to create a seamless operational and administrative environment that exceeds student needs and expectations, is highly responsive to parents/guardians, residence life staff, faculty, students, and the needs of other units within the University. •Updates and assist with the maintenance of centralized confidential records and database of incidents on an on-going basis, generating regular tracking reports. • Maintains the office master calendar; performs administrative tasks, including but not limited to, photocopying, filing, fax/mailing, preparing presentations, drafting correspondence, memos, reports; assisting with event coordination and managing materials for the staff. • Manages conference registration, travel arrangements, process purchase and reimbursement requests along with required documentation. • Maintains records that include police and incident reports, reflective writing assignments, fines, and other sanctions. •Student Conduct record generation including initial complaint processing, database entry, and record maintenance • Student conduct case maintenance and follow up including placing and removing 'blocks' on a students record, and handling suspension/dismissal paperwork •Budget - purchasing, travel, all required paperwork and reimbursements and management of monetary deposits •Provides direct support to four professional staff members
INTAKE, LIAISON, RESPONSE •Operates as the primary liaison to internal and external campus partners for all administrative support. This includes communicating with faculty, administration, students, community members and staff. •Functions as the gatekeeper and handles low level triage when the Director and staff are not available
OFFICE MANAGEMENT, SPECIAL PROJECTS •Oversees and ensures that the daily administrative operations run smoothly. •Creates and organizes an effective budgeting system; responsible for reviewing, tracking and updating budget reports for the Director. •Process invoices and resolve discrepancies as needed. •Maintains and organizes inventory for all supply items. •Maintains online file databases, ensuring files are updated and maintained for easy access and use by other employees. •Anticipates needs and creates a plan to fulfill the needs from start to finish•Bachelor’s degree in related area and/or 2 years equivalent experience/training. •Ability to prioritize, exercise initiative, and demonstrate sound judgment, while effectively executing numerous tasks in a high-pressure, fast-paced environment. •Ability to maintain confidentiality and security of student records following confidentiality rules established by FERPA, the state of California and the University. •High level of organizational skills and attention to detail. - Experience in working in a high volume transaction environment. - Strong oral and written communication skills. •Ability to handle frequent interruptions and still meet multiple deadlines •Strong interpersonal skills with the ability to communicate with a diverse population. •Demonstrated ability to work both independently and as part of a team. •Ability to research and resolve problems independently. •Ability to adapt to changing environment, priorities, and procedures. •Demonstrated PC computer skills with basic knowledge of MS office suite applications, including Word, Excel, etc. •Ability to learn new software quickly, data entry skills with attention to detail and accuracy. •Demonstrated customer service skills and professional demeanor. Knowledge of customer service standards. •Self-motivated, willingness to learn, and takes initiative to improve quality of service.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.