The Office of Academic Affairs, Student Counseling Center (SCC) i s recruiting for a Clinical Case Manager (Counselor) . The Clinical Case Manager (CCM) is a full-time position housed within SCC. The CCM provides services designed to minimize the impact of mental illness or emotional distress on the academic and personal pursuits of students through effective case management, coordination of care, and communication between campus and community resources. Provides assistance, outreach, advocacy, and support to students across a broad spectrum of issues and concerns such as complex behavioral and/or psychological challenges, social or adjustment problems and academic-related challenges.
UMB offers a generous benefits package that includes 22 vacation days, 14 floating and holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
In collaboration with SCC clinicians, develops and monitors a clinical case management system to improve continuity of care for higher need clients. Benchmarks, brainstorms, and implements appropriate best practices in case management.
Responsible for collecting preliminary information from students calling or walking in to schedule services. Uses clinical skills to understand nature and urgency of student's concerns and schedules in-person triage accordingly. Conducts in-person triage consultation with students to identify most appropriate next steps.
Serves as the Substance Use and Eating Disorders Coordinator. This includes responsibility for management of Collegiate Recovery Program (CRP), and identifies and cultivates referral sources for Substance Use Disorder and Eating Disorders treatment outside the SCC.
Assists SCC staff with referrals for students following phone or in-person triage consultation, assessment, crisis, and as clients are transferring treatment from SCC to a community provider. Provides follow up to ensure that higher need clients have ongoing support, and are successfully referred out.
Reviews and maintains referral resources and community resource database. Identifies new mental health referral sources.
Communicates with involved campus entities, most specifically with the Deans of Student Affairs, AVP of Academic Affairs and BETA Team. Ensures continuity of care for students is also being managed through these entities in accordance with Maryland Mental Health Code and professional ethical standards.
Assists in psychiatric hospitalization of students and aftercare planning following hospitalization; this includes communication of the SCC services limitations to discharge coordinator. Serves as a liaison to local hospitals.
Maintains tracking system of students receiving split care - medication management services with psychiatrists at SCC and counseling services by a community provider. Meets with split care students at least twice per academic year to monitor overall progress and offer assistance as needed.
Provides time-limited, supportive counseling for students waiting to establish mental health services in the community. May provide psycho-educational and process group counseling as needed.
May supervise work study student employees and interns.
Other duties and responsibilities as assigned.
Bachelor's Degree in Social Work or related field, such as Psychology
If applicable, Licensed as Social Work Associate – LSWA in the State of Maryland
Three (3) years of professional or field experience related to mental health services or programming.
Master's degree in a related field, such as Psychology, Counseling, or Social Work
Experience: One (1) year of professional or field experience related to mental health services or programming.
Licensure : Licensed as Graduate Social Work - (LGSW) or Licensed Graduate Professional Counselor – (LGPC) in the State of Maryland.
Licensed Certified Social Worker-Clinical (LCSW-C) or Licensed Clinical Professional Counselor (LCPC) and one year post licensure experience is preferred.
Knowledge, Skills, and Abilities:
Ability to develop strong working relationships.
Demonstrated ability to communicate effectively and to create a trusting, supportive relationship with students.
Ability to interact effectively with both health care professionals and faculty and staff regarding students' mental health concerns.
Must have highly developed and effective skills in resolving complex and challenging situations, and must consistently demonstrate good judgement.
Experience in crisis intervention, suicide assessment and intervention.
Demonstrated knowledge and understanding of state and federal health care privacy laws, Title IX, HIPPA and FERPA as well as professional code of ethics.
Knowledge of chemical dependency and eating disorders and their impact on students.
Possess strong organizational skills.
Hiring Range : Commensurate with education and experience
If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: Exempt Staff - E3104D
Employee Class : Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: No
Organization: Academic Affairs - Student Counseling Center
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, globa...l health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.