Full Time 40 hours Grade 054 Simon Grad Sch Operations Responsibilities General Purpose: Simon Business School employs approximately 60 full-time and part-time faculty, and offers upwards of 500 classes each year to its undergraduate and graduate students. The teaching budget accounts for roughly 30% of the Schoolâ™s operational budget. The Director of Academic Operations provides administrative management of Simon Business Schoolâ™s program and curriculum. Provides leadership, institutional memory, consultation, and continuity to Simonâ™s academic operations in support of the Dean, Dean of Faculty & Research, the Graduate Curriculum Committee (GCC), and Academic Standards Committee. In this role, the Director must develop an advanced expertise in the schoolâ™s programs and curriculum in order to provide oversight of school-wide initiatives, manage the program and curriculum workflow on behalf of the Dean of Faculty, assist the Dean to prioritize curriculum review and set agendas for GCC meetings, serve as the chief curriculum analyst for the Dean, and represent the needs of multiple programs at Simon Business School The Director of Academic Operations is independently responsible for all academic operation functions at Simon Business School; develop academic operation policies and procedures for the school; direct and supervise the implementation of policies and procedures for the academic operations processes for the school, and with regard to other University reviewing agencies (AACSB, NYSED, etc.), advise school administrators and faculty on a wide variety of unique, and complicated academic operation issues. Coordinate with the Dean of Facultyâ™s office on all aspects of the academic budgets for the school. Make recommendations to Dean of Faculty on strategic use of faculty resources. The Director of Academic Operations is the Simon Schoolâ™s principal source of data and analysis on a wide array of institutional topics, including but not limited to - annual curriculum and program reviews. The incumbent will provide clear, accurate, timely, and informative results on measures of school-wide performance, program efficacy, and outcomes. Findings are used in support of institutional decision-making, accreditation, program evaluation, and planning. Specific Responsibilities: Under the general direction of the Assistant Dean of Academic & Financial Operations, the Director of Academic Operations is responsible for the academic operations management of Simonâ™s eleven full-time and part-time degree programs, including the flagship MBA program, four full-time Masterâ™s programs, the Executive MBA program, part-time MBA program, part-time Masterâ™s program, two NYC part-time Masterâ™s programs, PhD program, and undergraduate BS program. The Director of Academic Operations will lead a cross-functional team at Simon towards implementation of academic planning. Academic Operations: The Director will be responsible for academic operations across all programs, including existing programs and new proposals, at the Simon Business School. This includes: Course Management: Lead on the migration to Workday as it relates to the course catalog and course management. Re-design Simon course taxonomy; manage course numbers for clarity of approved study tracks and transcripts Development and implementation of a process to manage the introduction of new courses into the curriculum, and course regularization Development and implementation of a process to manage routine course updates, including updates to title, course descriptions, and course materials Develop and implement a course and curriculum approval process to manage changes to required and elective curriculum as it relates to tracks, specializations, and specific degree programs. Enforce standards for all Simon students to ensure minimal disruption to their study plans. Develop and implement a policy for course substitutions and transfer credits. Maintain and communicate a database of approved substitutions as well as the process for exceptions that require further review. Authority to manage the exception process in conjunction with the Dean of Faculty. Maintain the Simon course catalog for online publication and annual versions. Facilitate consistency of course content across multiple offerings and throughout program sequencing. Study Plans: Develop and routinely review study plans with the appropriate stakeholders for continued improvement of academic programs. Gather internal feedback, external benchmarking, and other data to inform decision-making processes. Manage pre-requisites and all processes related to exceptions and course sequencing. Ensure that all graduation requirements are supported by schedule of classes for all programs. Project Management: Independently identify opportunities for streamlining and process improvement for Academic Operations/Accreditation with possible impact on Simon students, staff, and other stakeholders. Prioritize projects and identify resources needed for successful implementation. Management of Simon resources (including staff and budget) and third party/vendors for execution of project. Development of project scopes and objectives, involving relevant stakeholders and ensuring technical feasibility. Measure project performance by developing and using systems, tools, and analytics. Create and maintain project documentation. Resource Management Maintain the Student Handbooks across programs to ensure academic standards. Develop Simon-wide policy & procedures as they relate to academic operations. Establish and maintain a resource library for students, faculty, and staff that has current and historical information related to the curriculum for all programs and academic year schedules. Accreditation Administration: The Director will be responsible for all accreditation activities within the school, as a standalone among Business Schools, or as a representative of the Simon School on behalf of the University. Prepares materials for the Middle States, NYSED, and Association to Advance Collegiate Schools of Business (AACSB) accreditation and maintenance of accreditation site visits and reports and annual updates to the Effective Practices Survey and subsequent tracking, follow-up and action on reports, issues and recommendations and other requests for information. Upon the recommendations for the various accreditation processes, at the Deanâ™s discretion, determine strategies to implement recommended changes. Monitor key accreditation elements in advance of upcoming assessments. Data Management: Ensure the quality of survey instruments, integrity of the data, and preserve respondent confidentiality. Answer questions by developing research and/or survey methodology, gathering data and/or using appropriate statistical techniques on available data. Drive collection of new data and the refinement of existing data sources; merge data from multiple sources, clean and manage data; apply and use algorithms or other advanced techniques to accomplish this. Works closely with functional units across the Simon School to ensure that data in the reporting environment are consistent with standards and, therefore, ready to use in reporting. Other Responsibilities: As required by the Assistant Dean, the Director will complete ad hoc reports, data requests or other items as needed. Requirements: Bachelor's degree with major course work in social or technical field, and Master's degree in Library Science, Information Science or related field desirable, and 4-5 yearsâ™ experience in the analysis and dissemination of information plus supervisory experience; or an equivalent combination of education and experience. The incumbent must be knowledgeable of both curriculum and program standards in higher education. He/she must have the capacity to work with large data sets, and develop competencies in data reporting, data manipulation, analysis, and presentation with software tools including but not limited to Excel, Access, and SPSS. Strong analytical, organizational and interpersonal skills are a must as is a strong technical aptitude. Demonstrated skill in analyzing complex data, situations, practices and procedures to identify and assess problems, taking into account relevant concerns or other factors; ability to recognize alternatives and their implications, and to formulate logical and objective conclusions. Demonstrated ability to work independently, balancing priorities, resources and responsibilities. Excellent interpersonal skills and the ability to establish effective working relationships with internal faculty and staff, and external units and partners, lead others toward the successful accomplishment of common objectives, and collaborate with others to resolve problems. Ability to maintain strict confidentiality and handle sensitive information. Highly responsible, sound professional judgment and strong time management skills required; ability to maintain confidentiality and discern priorities. Advanced ability to initiate activities independently and organize, prioritize and complete work in a timely manner despite deadlines and competing requests. Demonstrated experience balancing policy and practice requiring broad perspective and strategic thinking. Proven outstanding writing skills. Ability to clearly and accurately express substances and nuance in both oral and written communications. Demonstrated skill in communicating issues clearly and gathering information through appropriate consultation with a wide variety of constituents. Excellent analytical skills with proven ability to research and interpret data and present analyses both orally and in writing. Proven ability to present position papers on a variety of administrative and institutional issues. Proven analytical and conceptual skill applied to the resolution of complex problems including identifying key issues, evaluating options, deriving logical conclusions and initiating strategies for action. Ability to work with diverse populations at all levels of the organization, including faculty, senior administrators, legal representatives, and external agency representatives. Knowledge of university-wide and campus organizational structures, functions, policies, procedures, reporting relationships, hierarchies, and communications channels. Knowledge of University organization, policies and procedures that affect academic administration, undergraduate and graduate curricula, and programs
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