This is a Regular/Full Time position The schedule is as follows: 9:15 AM – 5:15 PM, Sunday, Monday, Thursday, Friday, Saturday with Tuesday & Wednesday off.
Summary: Serves as a front-line provider of customer service and museum information to the Harvard community and the visiting public. Provides support for all Harvard Art Museums Security operations including the monitoring of all museum spaces to ensure safe and reliable access and egress as well as the enforcement of museum rules and regulations. Duties and Responsibilities:
Under the direction of the Security Manager, provides protection of the visitors, staff and collections of the Harvard Art Museums.
Patrols the galleries and responds to object alarms.
Maintains surveillance of the visiting public in order to avoid damage, either intentional or accidental, to the objects within the collection and on display.
Enforces policies related to conduct of museum visitors, as directed.
Controls and monitors access and egress points of the building.
Performs the duties of escort into restricted areas of the Harvard Art Museums as directed.
Acts in a calm and decisive manner in assisting in the evacuation of the public and staff from the building during fire alarms or other emergencies.
Completes incident reports as necessary and submits such report to the Security Manager.
Performs other related duties as assigned.
Acts as a highly visible representative of the Harvard Art Museums Security staff. Presents a professional image in accordance with established uniform and appearance standards.
Performs daily inspections of galleries,
Candidates MUST meet the following basic qualifications in order to be considered for this role:
Minimum of three years of customer service experience required.
Ability to patrol multi-story museum building. Must be able to lift and use a fire extinguisher. Good written and oral communication skills; must be courteous and have good interpersonal skills; ability to learn and follow procedures and adapt to new procedures; attention to detail; prior security experience desirable; training in (or ability to be trained in) CPR and/or first aid desirable.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. T...he University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.