At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor's annual Employees' Choice Awards 2017. We're treating cancer, one patient at a time. Join us and make a difference every day.
Memorial Sloan Kettering Cancer Center physicians have performed more than 4,000 autologous and allogeneic transplants over three decades and oversee transplants in close to 400 patients each year. Because of the expertise of our transplant team, our patients often have excellent results. Our one-year survival rate for allogeneic bone marrow transplantation is the best in the tri-state region, according to results of an independent study conducted by the US National Marrow Donor Program. Since 1973, when Memorial Sloan Kettering physicians performed the world's first successful transplant between a patient and an unrelated donor, our investigators have been at the forefront of research in stem cell transplantation and pioneered many of the approaches widely used today. Our physicians and laboratory researchers who specialize in stem cell transplantation continually strive to improve the outcomes of patients who undergo transplants, to modify the procedure to reduce the possibility of complications, and to make transplants available to more people who could benefit.
You are: * An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding. * Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances. * Adept at creating partnerships and working collaboratively with others to meet shared objectives and goals. * Capable of building strong customer relationships and delivering customer-centric solutions. * A good decision-maker, with proven success at making timely decisions that keep the organization moving forward. * Action-oriented and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
You will: * Act as part of an administrative and clinical team to receive, assess, and bring to appropriate resolution all new visit (external and internal) requests for physician services within the Adult Bone Marrow Transplant Service. * Screen requests according to Service and Physician criteria to ensure the most accurate scheduling. * Demonstrate excellent customer service and communication skills. * Maximize patient access while providing a public relations role sensitive to patients' needs by using critical thinking and decision making skills.
You have: * Bachelors degree preferred plus 1-3 years of experience * Knowledge of medical terminology * Ability and interest to learn clinical information and criteria * The ability to handle acutely ill patients in stressful situations * Proficiency in Microsoft Office
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, a...nd superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.