Student Counselor Associate for Financial Aid - (170001UG)
The Office of Academic Affairs has an opportunity for a Student Counselor Associate for Financial Aid for the department of Student Financial Assistance and Enrollment Services. Under direct supervision, the Student Counselor Associate performs entry level professional counseling duties in financial aid. Work involves a broad variety of specialized processes consistent with a clearly defined team-based work environment and continuous quality improvement objectives. The Student Counselor Associate greets students and visitors, and serves as the initial point of contact for students seeking financial aid.
UMB offers a generous benefits package that starts with 11 vacation days, 14 floating and observed holidays, 15 sick days; comprehensive health insurance and retirement options; and tuition remission for employees and their dependents at any of the University System of Maryland schools.
Performs routine counseling of students regarding eligibility for and availability of financial aid. Assists in processing student financial aid applications and awards. Verifies academic progress and assists in preparation of reports.
Provides information to students regarding student employment opportunities and the Federal Work Study award process, and informs students of availability of resources.
Redirects student to appropriate school liaisons managing Veterans Administration (VA) policies and benefits.
Provides information and refers students to the Office of Educational Support and Disability Support Services as necessary.
Refers students to other departments or external parties as appropriate to the needs indicated, i.e., personal counseling, tutoring, writing assistance, etc.
Performs all other duties as required.
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this job. Incumbents perform other related duties assigned. Specific duties and responsibilities may vary based upon departmental needs.
EDUCATION: Bachelor's Degree
EXPERIENCE: One year of progressively responsible clerical work.
OTHER: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.
Through knowledge of team office practices, procedures and equipment; of business English, grammar, spelling, and punctuation. General knowledge of the principles of team leadership and office management. Skill in planning and coordinating team clerical work; in performing the full range of team clerical and operational tasks; in interpreting and applying departmental policies and procedures; in operating manual and automated office equipment including personal computers and related software; in composing correspondence, compiling statistical data, and preparing reports; in performing mathematical computations; creation and maintenance of paper and computer files; in effective telephone usage; in organizing, coordinating, and executing multiple assignments under specific time constraints. Ability to work effectively in a self-directed team-based work environment; to understand and apply team quality and performance standards. Ability to interview and counsel students; to train and guide team clerical personnel; to maintain poise and courtesy under pressure; to lead analysis of clerical problems and selection of corrective action; to communicate effectively both orally and in writing; to plan and coordinate team activities with multiple areas of the organization; to establish and maintain effective work relationships both within and outside the team.
CONDITIONS OF EMPLOYMENT
Hiring Range: $38,201-$43,000
If accommodations are needed for a disability, please contact Human Resource Services at 410-706-2606, Monday – Friday, 8:30am – 4:30pm EST. Maryland Relay can be accessed by dialing 711 (in-state) or 1-800-735-2258.
Equal Opportunity/Affirmative Action Employer. Minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
Job: Non-Exempt Staff - N10TAL
Employee Class : Non-Exempt Regular
Full Time/Part Time: Full-Time
Shift: Day Job
Financial Disclosure: No
Organization: Academic Affairs - Student Financial Assistance and Education
The University of Maryland, Baltimore (UMB) is the State's public health, law and human services university devoted to excellence in professional and graduate education, research, patient care, and public service. As a diverse community of outstanding faculty, staff and students, and using state-of-the-art technological support, we educate leaders in health care delivery, biomedical science, globa...l health, social work and the law. We emphasize interdisciplinary education and research in an atmosphere that explicitly values civility, diversity, collaboration, teamwork and accountability. By conducting internationally recognized research to cure disease and to improve the health, social functioning and just treatment of the people we serve, we foster economic development in the City, State, and nation. We are committed to ensuring that the knowledge we generate provides maximum benefit to society and directly enhances our various communities.