Location Youth Learning Institute Full/Part Time Full-Time Regular/Temporary Temporary - Time Limited
Under general supervision, the Specialist will conduct interviews with custodial and non-custodial parents for review and adjustment of court order obligations. Also responsible to employ early intervention strategies to improve child support payment performance.
40% - Essential - Interviews: In accordance with Federal Regulations, conduct interviews with custodial and non-custodial parent for review of court order obligations pursuant to the South Carolina Child Support Guidelines; determine if adjustment if warranted; assemble supporting documentation for court cases; verify and notarize pleadings, schedule hearings, file papers with the Clerk of Court, and utilize DSS terminal.
25% - Essential - Communication & Correspondence: Prepare correspondence and handle telephone inquires regarding Child Support Services. Process and monitor interstate cases; keep other states advised of all activities. Perform location activities as required.
20% - Essential - Intervention Strategies:
Participate in research studies related to early intervention strategies in order to improve the child support payment process and related services; document outcomes and submit monthly results.
10% - Essential - Records & Reporting: Provide services in accordance with agency policy. Maintain, in a timely and accurate manner, case records and case narrative recordings (written and electronically) in agency designated system for documentation and auditing purposes as required by agency policy. Ensure personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protects the agency networks and applications by safeguarding systems, equipment and data.
5% - Essential - Other Duties: Perform other related duties as required.
A high school diploma and relevant program experience. A bachelor's degree may be submitted for the required program experience.
JOB KNOWLEDGE Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations
SUPERVISORY RESPONSIBILITIES No Supervisory Duties - Not responsible for supervising employees.
BUDGETARY RESPONSIBILITIES No Budget Responsibilities - No fiscal responsibility for the department's budget.
Bachelor's Degree & 2 years of experience in administrative mgt., social service programs, business administration or paralegal.
Standard Hrs: 37.5; Band: 04 ($26,988.00-$30,000)
November 28, 2017
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