The Colonial Health Center (CHC), a multidisciplinary, integrated, student healthcare service, serves as the primary mental health agency for GW students and the entire campus community. One of our missions is to support students' mental health and personal development by collaborating directly with students to overcome difficulties and challenges that may interfere with their academic, emotional, and personal success.
The Colonial Health Center seeks a Case Manager, Integrated Care to manage client wellness and autonomy through advocacy, communication, education and the identification and facilitation of services. The Case Manager reports to the Associate Dean, CHC and supervises the case manager.
Primary responsibilities include:
Triages student healthcare evaluation requests from students, clinical staff, GW faculty and staff, and all concerned community members.
Takes brief history of students including clinical assessment of psychiatric/suicidal risk to determine urgency of needs. To include requesting and collecting of treatment records prior to appointments or during the course of treatment.
Actively manages high-risk students from intake to referral.
Coordinates the integrated care management team working with mental health and primary care clinicians to ensure best possible care.
Educates students, as well as families and the community, regarding the integrated healthcare services and policies.
Develops relationships with community healthcare providers, maintains an expert knowledge of health community resources, grows an extensive list of in- and out-of network providers for insurance plans, to enable the best possible care for students.
Manages referral process, works with providers during hospitalizations or intensive/specialized out-patient care.
Manages administrative processes in conjunction with integrated care.
Performs other duties as assigned.
Experience in outpatient medical and/or mental health setting
Excellent interpersonal communication skills- in person, in writing and via technology
Highly developed organizational and time management skills
Evidence of organizational understanding and an ability to work collaboratively
Experience in organizing and prioritizing workload to meet required deadlines and department objectives
Knowledge of and experience with electronic medical records (EMR), Word and Excel
Sensitivity to confidentiality, diversity, and multicultural issues
Bachelor’s degree in an appropriate area of specialization, plus one year of relevant experience. Degree requirements may be substituted with an equivalent combination of education, training and experience.
Special Instructions to Applicants::
Masters in clinical social work, professional counseling, psychology, or other behavioral health discipline, plus 1 year of professional experience. DC license in appropriate field.
GW is the largest institution of higher education in the District of Columbia. The university has more than 20,000 students from all 50 states, the District and more than 130 countries studying a rich range of disciplines: from forensic science and creative writing to international affairs and computer engineering, as well as medicine, public health, the law and public policy.