Advertised Summary Job Description: Will serve as the primary point of contact for people inquiring about and applying to the Residency Program. The Administrator will directly handle tasks and be responsible for the coordination of other tasks as part of the application process: handling inquiries; collating applications for review (via the ADEA PASS system); coordinating and scheduling interviews; providing materials to interviewers; receiving feedback and evaluations from interviews and updating application files; coordinating communication regarding the match process for residency programs. Once residents are accepted, the Administrator is responsible for their onboarding process, including: working with Residency Program Director to establish resident schedule; scheduling residents for both Columbia University and NYP orientation programs; coordinating the range of system access residents will require; and ordering items related to the Residency Program, such as lab coats and business cards. Once the Residency Program is underway, the Administrator is responsible for a full set of scheduling activities: keeping resident schedules up-to-date in resident schedule system (MEDHUB); confirming schedule of lectures and grand grounds with speakers; coordinating scheduling of monthly conferences and mock boards; entering duty hours for residents; ensuring approval for time away and compliance with work hours; administering rotation and on-call schedule, and registering residents for conferences. The Residency Program has a set of reporting, certification and compliance activities that are handled by the Residency Administrator, including: compliance with evaluation process and other NYP and CDM mandates; annual demographic reporting to AAOMS; working with Program Director on annual CODA report; coordination of certificates of completion; and accreditation support as per cycle, involving the gathering of data and documentation from various sources. Administrator handles general administration duties as required and assigned. Will also be responsible for operative and pre-operative administration for the Section of Hospital Dentistry. Will pre-certify and schedule all surgeries and pre-operative tests; receive instructions from physicians about which surgery or test is recommended; verify patient eligibility and coverage for the procedure; if patient is not eligible on date of service, or procedure, explains this to the patient; discuss pre-operative instructions with patient as directed by physicians. Ensures patient has all necessary pre-authorizations for their dates of service. Obtains pre-authorizations for in office procedures one week in advance of the date of service. Schedules appropriate pre-operative tests. Coordinates all business and clinical paperwork prior to surgery, using physician approved forms & checklists. Counsels patients pre-operatively regarding their potential financial obligations, and provides information about patient insurance coverage; counsels patients prior to surgery regarding financial responsibility. Responds to written and telephone inquiries from patient and carriers regarding planned surgeries. Schedules operating room time, according to department guidelines and physician schedule protocols, using documentation and online programs from NYPH and CHONY. Serves as liaison to the Section's billing vendor, assist with medical billing, and act as liaison between patient & physician. Maintains communications among the physicians, patient, insurance company & hospital. Conforms to all applicable HIPAA, billing compliance and safety guidelines. Completes all other duties as assigned.
General Minimum Qualifications: Qualified candidates must have a bachelor's degree and minimum of 4 years of experience in program coordination that includes experience administering schedules and databases in a clinical setting, such as a hospital, ambulatory care setting, or academic medical center. Candidates must have demonstrated experience working with software that supports scheduling, compliance and other program components. Demonstrated experience with health insurance required, including familiarity with benefits, deductibles, thresholds, and verification processes. Candidates must be highly organized, able to meet a demanding set of deadlines and bring due diligence to each aspect of the program to ensure its compliance and integrity. Candidates must also have strong communication skills and the ability to interact successfully with a range of constituents, from applicants and residents to faculty and administrators. Candidates must have a strong work ethic and service orientation, an ability to multi-task successfully, and a commitment to high work standards.
Additional Specific Minimum Qualifications:
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It... seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.