Posting Summary: The Office of the University Registrar (UREG) is seeking an Academics Records Specialist. The mission of the Office of the University Registrar (UREG) is to ensure the accuracy, integrity, and security of the academic records of the University. We provide academic record services to students, faculty, staff, alumni, and other constituents in support of the purpose and goals of the University, through proactive outreach and communication. The Academic Records Specialist supports that mission through review, analysis, and processing of information related to students' academic records.
The selected candidate will have to navigate through/within UREG's core areas to gain knowledge of operations, customer service and support in order to represent UREG in its outreach efforts. There is a need to develop and foster relationships with UREG's customers, departments, schools, and regional centers to lay a foundation for these outreach efforts. This position has direct interaction with faculty, school and department contacts.
As a member of the UREG academic records team, this position will provide primary and backup support for all areas pertaining to student academic records. Academic records support may include, but not be limited to: student records queries and cleanup, grade changes, ID/name changes, career/program/plan changes, processing honor/judicial/Title IX dismissals & suspensions, transcript notations, students leaving from and returning to the University, academic level maintenance, creation of grade rosters, grade lapse processing, Dean's List processing, intermediate honors, grading communication to instructors, degree conferral, diploma ordering, and degree/grade audits. These responsibilities will require the development of knowledge and skills to analyze all aspects of the policy and processes that impact a student's academic record. This position will also serve in a security capacity, authorizing various levels of student records access to appropriate school and departmental personnel.
The ideal candidate for this position must be able to effectively communicate complex concepts, both orally and in writing, to a variety of populations, and must be able to work individually and as an equal, trusted member of a team. A person in this position must have the proven ability to develop open, trusting, and collaborative relationships with team members, colleagues, and management.
Significant relevant experience may be substituted for the preferred Bachelor's Degree.
Required Minimum Level of Education: Bachelor's Degree or Equivalent
Required Specific Degree/Training: Equivalent relevant experience in higher education may be considered in lieu of a Bachelor's Degree.
Preferred Minimum Level of Education: Bachelor's Degree
Required Minimum Level of Experience: Some - up to 4 years
Required Specific Experience: Relevant experience with maintenance of student academic records in higher education.
Preferred Minimum Level of Experience: Considerable - 4 to 7 years
Preferred Specific Experience: Previous knowledge of university procedures, grading systems and academic record operations is preferred. Previous experience in dealing with academic records is desired. Knowledge of archival record collection/retention is a plus.
Required Knowledge, Skills and Abilities: Attention to detail -Developed research skills -Excellent communication (written and verbal) skills -Strong analytical ability -Experience in the application of current academic policies -Organizational skills -Ability to handle multiple and competing priorities simultaneously -Ability to execute all transactions with tact and diplomacy -Ability to function as an integral part of a team -Ability to operate professionally with a diverse set of individuals
Preferred Knowledge, Skills and Abilities: Ability to handle and manage ambiguity, repetition, and change.
Required Computer Applications: Working knowledge of MS Office, reporting tools, and database applications is required.
Preferred Computer Applications: Relevant experience working with a student system in higher education, particularly PeopleSoft, is preferred.
Founded by Thomas Jefferson, the University of Virginia opened in 1825 as the nation's first public university. A longstanding dedication to preeminence in both scholarship and teaching; top ranking in global satisfaction, collegiality and work/family issues on the COACHE survey of early career faculty; a commitment to excellence that is integrally connected with diversity and a broad array of ben...efits make the University of Virginia a prime choice for both faculty and staff. The University of Virginia is located in the small cosmopolitan city of Charlottesville near the Blue Ridge Mountains, 70 miles from Richmond and 110 miles from Washington, D.C. The University of Virginia remains the No. 2 best public university in the 2013 edition of the U.S. News and World Report rankings. In the 14 years since U.S. News began ranking public universities as a separate category, U.Va. has ranked either No. 1 or No. 2. U.Va. continues to rank in the Top 25 among the best of all national universities, public and private.