Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity â of culture, thinking, learning and leading â is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbiltâs mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Revenue Cycle Central Business Office is located at One Hundred Oaks and has over 200 team members dedicated to the resolution and capture of Accounts Receivable.. Team members specialize in complex administrative and technical reimbursement rules associated with producing clean claims and fulfilling regulatory and contracted payer edits along with numerous other billing and/or payment requirements
JOB CODE INFORMATION:
Job Code: 4746
JOB SUMMARY: Knowledgeable with payer policy and procedures and use of websites, the proven ability to recognize, research, and report or follow appropriate corrective action plans on trends related to patient account inquiries and payer denials. Disputes and takes ownership by processing appeals for denials or underpayments, knowledgeable with codes (CPT, DRG, ICD-9, APC), interactive with patients, departments, or outside entities, ability to research medical necessity denials and knowledge of expected reimbursement. Makes good decisions based on policy, procedures, contracts and appropriateness of action.
Coordinates the Vanderbilt billing process
Accurately, efficiently and timely processing of claims, payments, refunds, denials, unpaid patient and insurance balances
Accesses and takes corrective action, if necessary, of incoming financial data
Works account referred for follow-up in an accurate and timely manner
Gives feedback to requesting party in a timely manner
Provides accurate account maintenance and documentation sufficient for audit controls
Maintains appropriate batching of financial transactions for imaging and audit purposes.
Account documentations are timely and contain complete information
Serves as liaison with insurance companies, third party payors, and administrative personnel, including Contracts Administration and customers
All necessary entities contacted to bring resolution to matter.
Appropriately contacts proper entities with issues concerning their areas.
Properly alert all areas affected by a particular situation
Analyze incoming financial data to identify patterns from insurance carriers and/or other entities resulting in erroneous or no reimbursement
Entire account audit performed
Payer pattern(s) identified and addressed with payer
Resolution of any issue(s) resulting in delayed or erroneous reimbursement
Obtained proper payer reimbursement
Identification of improper CPT 4/ICD 9 usage (APC, DRG) resulting in denial or erroneous reimbursement
Recognizes coding errors
Has basic coding knowledge
Utilizes coding software package
Ability to identify improper coding linkage errors
Ability to identify improper use of or needed modifiers
Can correctly identify payers with whom Vanderbilt is contracted
Identify erroneous reimbursement and adjustments according to fee schedule
Address expected reimbursement guidelines to carrier, seeking further payment.
Differential between payer edit errors and account specific payment error
Must meet productivity standards specific to the work unit guidelines
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology (Bill Wilkerson Center), 9 adult and 9 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 100 hospitals in the US
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
American Association for the Advancement of Science: 12 faculty members elected fellows in 2014
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
Vanderbilt University Medical Center is a comprehensive health care facility dedicated to patient care, research, and biomedical education. Our reputation for excellence in these areas has made us a major center for patient referrals from throughout the Mid-South. Each year, people throughout Tennessee and the Southeast choose Vanderbilt University Medical Center for their health care because of o...ur leadership in medical science and our dedication to treating patients with dignity and compassion.The mission of Vanderbilt University Medical Center is to advance health and wellness through preeminent programs in patient care, education, and research.