The Enterprise Network Analyst is responsible for operations and Tier 2 support of SCLHS network infrastructure including, but not limited to local area network core switches, routers, firewalls, wireless controllers, access switches at care sites and clinics. Role functions also include but are not limited to installation, performance monitoring, troubleshooting, back up, and maintenance of a variety of network hardware platforms and network infrastructure.
This position requires out of state travel, typically 2-4 trips per year to other SCLHS facilities (Montana, Grand Junction, Kansas, and Denver).
Maintain and Troubleshoot enterprise networking equipment and operating systems including but not limited to:
Cisco Network Switches, Routers and Firewalls
Cisco wireless controllers
Tier 2 level knowledge in BGP, OSPF, EIGRP, OTV, ISIS, VRRP, ARP, ND, IPv4, IPv6, Multicast, and Spanning Tree
Participate in projects to upgrade, enhance and maintain the SCLHS enterprise network.
Insure network compliance with SCLHS's IT Security policies
Troubleshoot and resolve network outages, including participation in an on-call rotation
Network equipment patch management
Monitor Network and provide reports using tools such as:
Maintain accurate and up to date technical and non-technical network infrastructure documentation
Using effective customer service skills to respond to customer requests within established standard, communicate with other staff as necessary to ensure timely effective resolution, and communicate resolution with customer in a timely fashion
Promotes mission, vision, and values of SCL Health, and abides by service behavior standards
Performs other duties as assigned
May be required to float to other departments (within scope of competency and qualifications) based on business need.
May be required to be placed on-call during a regularly scheduled shift
Associate's degree in Information Technology, Computer Science, or other related field. Or equivalent work experience
1 - 3 years industry experience in supporting enterprise size network infrastructure
Bachelor's degree in Information Technology, Computer Science, or other related field.
Cisco - CCNA Data Center and/or CCNA Routing and Switching
We reveal and foster God's healing love by improving the health of the people and communities we serve, especially those who are poor and vulnerable.
Inspired by our faith,
•We will be distinguished as the premier person-centered health system and trusted partner.
•We will share accountability with clinicians and other stakeholders to coordinate care across all settin...gs and improve access, quality, health outcomes, and affordability.
•We will grow as community-based health networks to serve more people in partnerships with others who share our vision and values.
Caring Spirit - We honor the sacred dignity of each person.
Excellence - We set and surpass high standards.
Good Humor - We create joyful and welcoming environments.
Integrity - We do the right thing with openness and pride.
Safety - We deliver care that seeks to eliminate all harm for patients and associates.
Stewardship - We are accountable for the resources entrusted to us.