The mission of Pierce College District is to provide quality education and tools in order to prepare students live and work successfully in an ever-changing world.
The Information Technology Specialist 2 (ITS2) position is a skilled position that under general supervision is responsible for supporting enterprise-wide oversight and coordination of information technology security efforts to reduce risks, help respond to incidents and limit exposure to liability and risk with regard to IT systems, networks and application. This position will utilize policy and process knowledge as well as skills and expanding expertise with a variety of technologies. The ITS2 position will assist higher level analysts to complete assignments and coordinate projects while developing skills and experience leading to greater responsibility.This position directly supports the IT Department mission by installing, maintaining, and supporting Telephones and Network Infrastructure used either in direct or indirect support of student instruction.
In-Training Plan: At the beginning of employment as an Information Technology Specialist 2 (ITS2), the incumbent will progress a 12-month formal training plan which will consist of on-the-job training and completion of specific courses and/or certification. The in-training program includes regular monitoring and evaluation by the supervisor. Upon successful completion of the 12-month in-training plan, the incumbent will have acquired the competencies (knowledge, skills, and/or abilities) to perform the duties and responsibilities of the goal class, Information Technology Specialist 3 (ITS3).
This position will progress from basic knowledge to advance knowledge of Pierce District Security systems by attending training on Bluecoat PacketShaper, Cisco Prime Infrastructure, Cisco Firepower and McAfee Security Information & Event Manager. In addition, this position will have on-the-job training from assigned personnel, participate in on-line webinars, and attend meetings to increase their knowledge of Security procedures and practices
Information & Technology Specialist 3 (ITS3): The Information & Technology Specialist 3 (ITS3) is a highly skilled position that is responsible for enterprise-wide oversight and coordination of information technology security efforts to reduce risks, respond to incidents and limit exposure to liability and risk with regard to IT systems, networks and application. This position utilizes strong policy and process knowledge as well as skills and expertise with a variety of technologies. The ITS3 position uses independent judgment to complete assignments and coordinate projects. This position directly supports the I.T. Department mission by installing, maintaining, and supporting Telephones and Network Infrastructure used either in direct or indirect support of student instruction.
Information Technology Specialist 2
Developing technical or business knowledge and using innovative approaches to assist in the design, installation, administration, and optimization of district servers and related components to achieve high performance of routers, firewalls, intrusion detection/prevention systems, and other tools as deployed in the system.
Employs network management tools with higher level technicians to determine the cause of hardware, software, and network problems and help recommend solutions; with support, configures, installs, troubleshoots and monitors communications devices, including switches, hubs, wireless devices, networking components, voice system, wireless systems and other networking infrastructure.
Monitors and enhances operating environments to ensure optimal performance. Applies software patches under supervision; maintains, modifies, installs, tests, and debugs system-level software such as operating systems; supports maintenance and operations of applications; and assists in the development and implementation of emergency fixes and helps resolve hardware system problems.
Modify switch and router configurations to ensure optimum network performance and monitor network bandwidth and hardware availability; and configure access control lists to grant/restrict network access to authorized users and processes.
Monitors, updates and maintains network hardware and software to ensure security measures are current to prevent unwanted access to the network system.
Conduct communications infrastructure needs assessments, and helps create and implement installation plans.
Provides direct customer service; develops and coordinates with organizational acquisition plans; specifies requirements, works with established vendors to acquire hardware/software; and consult with customers and other IT personnel on complex network or application use problems.
Required Knowledge, Skills, Abilities:
Technical Knowledge: Must possess developed skills regarding installation, configuration, and maintenance of network Infrastructure. With supervision performs consulting, designing, programming, installation, maintenance, quality assurance, troubleshooting and/or technical support for applications, hardware and software products, network infrastructure equipment, or telecommunications infrastructure.
Teamwork: As an active member of a team, has the ability and desire to work cooperatively with others, participates and fosters teamwork, and has a positive influence on others within a team. Seeks opportunities to work on teams as a means to develop experience and knowledge.
Communications: Concisely and effectively interact with other individuals as well as internal and external organizations. Keeps his/her manager informed about progress and problems; avoids surprises.
Flexibility and Multitasking: Able to work in a high volume environment and respond to IT administration and/or service interruption problems.
Interpersonal Skills: Model and maintain the values of candor, openness, inclusiveness and honesty. Build and maintain the trust of others.
Problem Solving: Solve IT problems, including defining & analyzing the problem, identifying & testing solutions, choosing & implementing the best solution, documenting the changes as needed, and evaluating the outcome.
High School Diploma.
Two (2) years' of information technology experience such as analyzing, designing, installing and/or maintaining computer software applications, hardware, telecommunications, or network infra-structure equipment.
Experience providing customer or technical support in information technology.
Ability to perform work with minimum supervision.
Must posses a valid Driver's license.
The successful candidate must consent to and successfully pass a criminal background and drivers check.
Bachelor's degree including 9 or 15 quarter hours of computer science courses.
Four (4) years' of information technology experience such as analyzing, designing, installing and/or maintaining computer software applications, hardware, telecommunications, or network infra-structure equipment or providing customer or technical support in information technology.
Application Requirements: To be considered for this position, you must:
Meet the required qualifications as outlined in this announcement.
Upload (attach) a cover letter that addresses how you meet the required and desired qualifications as outlined in this announcement. Be sure to provide specific examples to support your experience, training and/or skills. (Cover Letter)
Upload (attach) a detailed résumé. (Résumé)
If you are invited for an interview, you will be asked to bring unofficial transcripts showing completion of the required level of education. Unofficial copies of all college and university transcripts must include degree received and confer date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: http://naces.org/members.htm. (Unofficial transcripts acceptable for application process; official transcripts required prior to hire) (Transcripts).
Upload (attach) a list of at least two current professional references with names, addresses, and telephone numbers. Letters of recommendation will not be accepted in lieu of a list of references. (References).
Special Note: All application materials must be submitted by 5 p.m. on the deadline date.
Terms of Employment:
This is a full-time (40 hours per week) classified overtime eligible position with Pierce College. The primary work location will be at Pierce College Fort Steilacoom campus but occasional travel to Pierce College campuses or sites will occur. Work hours are Monday through Friday 8:00 a.m. to 5:00 p.m., with occasional evenings and weekend work, and occasional travel as required. All positions may be subject to reassignment between campuses or sites.
Salary & Benefits: The starting salary range of the ITS 2 position is $3,985.00 - $4,623.00 per month (dependent upon qualifications), with annual periodic increments up to $5,229.00. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided.
Physical Work Environment:
This position is required to work indoors in an office environment.
Reasonable Accommodation: Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342.Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.
Screening & Interview Process: Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.
Conditions of Employment:
Agency Shop: As a condition of employment, all classified employees are required to become a member of the Washington Public Employees Association and pay membership dues, or as a non-member pay an agency shop, non-association or representation fee within thirty calendar days after the date of hire.
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.
Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
Equal Opportunity: The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.
For more information about this position or assistance regarding your application, contact Human Resources at: email@example.com.
Questions regarding equal employment opportunities or discrimination may be directed to the following:
Holly Gorski, Vice President for Human Resources/Title IX Coordinator 9401 Farwest Drive SW Lakewood, Washington 98498 (253) 964-6519
Paula Henson-Williams, District Affirmative Action Officer (253) 864-322
Position #C1750 INFORMATION TECHNOLOGY SPECIALIST 2 (ITS2) IN-TRAINING IT SPECIALIST 3 (ITS3) - NETWORK SECURITY SM
Information Technology Specialist 2 (ITS2) In-Training IT Specialist 3 (ITS3) - Network Security Supplemental Questionnaire
Four years of information technology experience such as analyzing, designing, installing and/or maintaining computer software applications, hardware, telecommunications, or network infra-structure equipment or providing customer or technical support in information technology.