Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
A Bachelor's degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting. Strong customer service skills, as well as excellent oral and written communication skills, are a must. Prefer at least one year of financial aid experience at the level of counselor or higher. Master's degree preferred, especially in a related area such as higher education administration/leadership. Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus. A highly organized individual able to multitask and who is detail oriented is extremely desirable.
Essential Duties and Responsibilities:
The Assistant Director advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid; determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations; other administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs. In carrying out the duties of this position, public speaking is often required in a variety of capacities. This position may involve supervision of permanent and/or temporary employees in one or more functional areas within the office. The Division of Enrollment Management is committed to seeking and sustaining a culturally and ethnically diverse University community that is inclusive of all individuals and groups. Successful candidates will demonstrate leadership and innovation in advancing diversity and dedication to recruiting and serving students with diverse needs, backgrounds, ethnicities, abilities, and other distinct characteristics in respectful, sensitive, and understanding ways.
Prefer at least one year of financial aid experience at the level of counselor or higher. Master's degree preferred, especially in a related area such as higher education administration/leadership. Experience with automated financial aid delivery systems (Banner/FAMS/SCT) is desirable, as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus. A highly organized individual able to multitask and who is detail oriented is extremely desirable.
Type of Position: Full Time Position
Work Schedule/Hours: Mon-Fri, 8:00am - 5:00 pm; some night and weekend work required
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow h...olistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.