POSITIONSUMMARY: Performs the duties necessary to direct, develop and manage the IT infrastructure and operations team, budget and planning processes. Directs IT infrastructure projects to ensure budget compliance and performance and produces regular reporting to the CIO and College Leadership. Collaborates with the college accounting offices to coordinate the departmental financial planning, procurement, billing and accounting activities. In conjunction with IT Leadership and staff, ensures that vendor's performance and value is maximized. Performs vendor management.
This position provides district-wide infrastructure operations, financial, budget, vendor and service planning and management for the Information Technology Department. The director routinely interacts with college administrators, faculty members, department chairs, and site-based technology planning groups. The director receives broad strategic leadership direction from the CIO.
PRIMARYDUTIESPERFORMED: Directs all aspects of infrastructure operations, programs and projects involving substantial allocations of resources including proposal, personnel, grant and/or contract development, infrastructure architecture, budget development and management, operational planning and management, staffing, participant recruitment and project evaluation in order to meet project goals. Directs the management of internal hosting and operations of the college's Technology and Data Centers including systems, storage, networking and telecommunications. Directs college decisions about hosting internally vs externally to provide optimal service with the best value. Oversees and directs the planning, implementation, moves, additions and management of the college's data systems.
Infrastructure Architecture: Lead development of a structured, standardized, and consolidated set of infrastructure services that optimally support operations as well as business processes and applications operations. Lead the examination of the possibilities that are offered by new technologies and a concrete path towards solutions to the challenges that occur in business operations. Dispel hype, but without missing opportunities.
Financial Management: Directs the infrastructure budget development process. Align the budget with the College's and IT goals and objectives. Directs the financial operations of infrastructure and oversees budget compliance to the IT plan and strategic plan. Directs IT projects for performance and budget compliance. Produces regular reporting to the CIO and College Leadership. Collaborates with the college accounting offices to coordinate the financial planning, procurement, billing and accounting activities.
Works with both IT and College departmental staff to develop Business Cases for IT services. With CIO and IT Leadership, direct and report on the performance of the services to be met by the business case projections.
Analysis and Planning: Consults and works with the CIO and VC for Finance to direct financial related information in the development of IT Plans, including 3 Year Technology Plan, Strategic Plans, Tactical Plans and Service Plans.
Project Management: Directs and supervises district-wide, site based and campus infrastructure, end-user technology and other projects to ensure effective and efficient use of resources and successful completion of project objectives.
Vendor Management: Works with IT Leadership and staff to ensure that vendor's performance and value is maximized. Performs general vendor and contract management
Service Management: Directs the development of Service Level Agreements or Memorandum of Understandings for the services that IT infrastructure provides. Works with the CIO and IT Leadership to develop meaningful metrics of performance and quality of IT services.
Policy and Procedures: Directs the development of infrastructure policies and ensure the practices are enforced, district-wide end-user technology, network, telephony, server, storage, data processing, power standards and other service for consistency and effective use of resources. Directs the development of procedures to inventory hardware, software and system documentation; promotes the selection and adoption of industry best practices.
Personal Development: attends seminars and conferences to keep abreast of emerging technologies; participates in professional associations and shares knowledge with peers.
Performs other duties as assigned.
Master’s degree and over seven (7) years of relevant full time experience or equivalent, in a technology departmental management role with specialized knowledge of infrastructure operations, architecture, accounting and vendor management.
(Equivalency: Bachelor's degree and 9 years of relevant experience)
Information Technology Leadership, Departmental Management and Planning. Budgeting, fund accounting and financial planning. Vendor management. RFP preparation, procurement, billing and SLA adherence. Executive document preparation to present business cases and ROI for technology changes and purchases. Technology planning, Strategic planning, Tactical planning and Service planning. College and University policies and procedures.
This position requires a both strong technical aptitude within IT infrastructure and also excellent verbal/written communication skills & exceptional interpersonal skills.
Ability to manage departmental budget. Ability to demonstrate excellent interpersonal skills and to effectively communicate technical subjects both orally and in writing. Ability to write Business Cases, Request for Proposals, Prepare ROIs and communicate effective with College Administrators. Ability to work under pressure and meet firm deadlines. Ability to evaluate technical requirements and provide recommendations for solutions. Ability to prepare and deliver technology presentations. Ability to create and analyze vendor presentations. Ability to negotiate with technology vendors to achieve high-quality solutions at best available pricing. Ability to negotiate with IT leaders to gain concurrence with conflicting priorities.
Open Until Filled: Yes
Quick Link: 6450
Salary: Commensurate with experience
Employee Group: Administrative
Affirmative Action Statement:
St. Louis Community College is an Affirmative Action /Equal Opportunity Employer and welcomes individuals with diverse backgrounds, experiences, and ideas who embrace and value diversity and inclusivity.
St. Louis Community College is the largest community college system in Missouri and the second largest institution of higher education in the state with current credit enrollment each semester of almost 30,000 students. The College is accredited by the North Central Association/Higher Learning Commission. The College includes four campuses, three education centers and district administrative offi...ces enrolling 20,000 students. We offer 15 college-transfer and 90-plus career programs in the areas of art and design, business, civil and community service, engineering and technology, health and office professions; plus continuing education, developmental, and business/industrial training programs. The College employs 1,400+ full-time faculty and staff and 2,300+ part-time faculty and staff