The Brown University Division of Advancement seeks qualified applicants for the position of Business Analyst / Report Writer.
The Business Analyst/Report Writer is responsible for the fulfillment of data and report requests, providing end user support, investigating and resolving application, transactional and data-related issues of enterprise-level fundraising software, specifically Blackbaud CRM.
He/she will also plan / facilitate database / report training and other related trainings and create application / training documentation.
He/she will also participate in system testing / validation process, and ensure that business requirements are met.
Bachelorâ™s degree, or equivalent combination of education and experience.
3-5 years of providing implementation and technical support of CRM software. Blackbaud experience preferred.
Experience with developing and implementing reporting vehicles and using CRM software to Query, extract and/or load data preferred.
Knowledge of SQL or similar query language required, T-SQL preferred.
Proven history of utilizing Microsoft Excel and/or Microsoft Access to import, export, query and report on data.
Experience utilizing report design software or SQL Server Reporting Services (SSRS) preferred.
Experience working in a philanthropic or higher educational environment preferred.
Understanding of standard IT policies and procedures, including usage of test environments and change procedures.
Familiarity with SDLC methodologies including requirements, design, implementation, testing and maintenance.
Working knowledge of relational database architectures preferred.
Strong knowledge of higher education fundraising principles preferred.
Strong aptitude for diagnosing end user problems, identifying and implementing solutions.
Ability to evaluate and improve the efficiency and effectiveness of operations.
Propensity for strong, internal customer service delivery and a proactive approach to user efficiency.
Excel at uncovering hidden trends in a volume of data.
Detail oriented and organized with an ability to meet deadlines.
Demonstrated history of functioning independently while working well in a team oriented environment, taking the initiative to be productive and efficient.
Ability to effectively communicate with users of diverse backgrounds and skill levels.
Adhere to Information Services change management policies and procedures.
All offers of employment are contingent upon abackgroundcheck and education check satisfactory to Brown.
Applicants are asked to submit a cover letter and resume with their applications.
Recruiting Start Date:
Job Posting Title:
Business Analyst / Report Writer
Scheduled Weekly Hours:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Brown University is committed to fostering a diverse and inclusive academic global community; as an EEO/AA employer, Brown considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.
Located in historic Providence, Rhode Island and founded in 1764, Brown University is the seventh-oldest college in the United States. Brown is an independent, coeducational Ivy League institution comprising undergraduate and graduate programs, plus the Alpert Medical School, School of Engineering, Executive Master of Healthcare Leadership and the IE Brown Executive MBA.