Certified Advanced Social Work Case Manager~(C-ASWCM), Certified Social Work Case Manager~(C-SWCM), Certified Social Worker in Health Care~(C-SWHC), Clinical Social Worker in Gerontology~(CSW-G), Diplomate in Clinical Social Work~(DCSW), Qualified Clinical Social Worker~(QCSW)
Advocacy / Non-Profit
The Regional Program Manager is responsible for programs and services in the designated geographic region of north Florida as the Chapter fulfills its mission of patient care, advocacy, awareness, and funding research. The Regional Program Manager performs services across the continuum of care to promote quality of life for people living with ALS, caregivers, and families in Florida.
Outreach, Networks, Resources
Grow and expand knowledge of ALS and awareness of The ALS Association Florida Chapter.
Identify and develop local and regional resources including healthcare providers, agencies, companies, and community partners.
Build and maintain relationships that help people living with ALS access care according to evidence-based best practices.
Provide health education and outreach to patients, caregivers, families, and community healthcare professionals.
Patients, Caregivers, and Families
Conduct specialized care consultations and needs assessments for people living with ALS, caregivers, and families in a variety of settings including by phone/email, in clinic, at resource support groups, or at a home visit.
Connect people living with ALS, caregivers, and families to Chapter Care Services programs and community resources.
Act as a patient advocate to help people living with ALS, caregivers, and families obtain equipment, services, and care to improve quality of life.
Work collaboratively with patients, caregivers, families, clinics, healthcare providers, and other partners to optimize coordination and continuity of care.
Facilitate resource support group meetings, engage participants, and schedule speakers as appropriate to meet the needs of the group.
Serve as a member of the ALS Clinic multidisciplinary team and function as the liaison between the Clinic and the Chapter.
Use established policies, procedures, guidelines, and records case notes in a timely manner.
Participate in Care Services program measurement and evaluation.
Contribute to the statewide Care Services team and work with other Chapter staff on additional projects as directed.
Other duties as assigned.
QUALIFICATIONS AND KEY SKILLS
Bachelor’s Degree, Master’s degree preferred, in health administration, public health, social work, nursing, or a related area required.
One (1) to three (3) years’ experience in community service or related field required.
Fluency in English required, fluency in Spanish desired.
Experience providing services to populations with life limiting and terminal illnesses preferred.
Experience in participating in community coalitions addressing health care access, long term care issues, and the rights of people with disabilities preferred.
Knowledge of Medicare, Medicaid, patient assessment skills, care planning, and case management preferred.
Proficiency with Microsoft Office Suite required.
Experience using database programs preferred.
Ability to sit for long periods of time.
Ability to move about to retrieve files and visit constituents.
Ability to lift up to 50lbs.
Ability and willingness to travel within the State of Florida. May require occasional travel outside of Florida for regional or national meetings.
Must have and maintain a valid driver’s license and a good driving record.
Must maintain required insurance on automobile driven for business purposes.
Required to pass drug test, background check and motor vehicle record check.
Skilled communicator, with superior interpersonal, verbal, listening, and written skills.
Team player who enjoys interaction with professionals, peers, volunteers and those served by the organization.
Excellent time management and organizational skills.
Demonstrated excellent judgment.
A person with integrity.
Empathetic and understanding of the challenges faced by the clients that the Chapter serves, while remaining focused on the Chapter goals for program delivery.
Accuracy, attention to detail, highly efficient and conscientious about thorough follow-up.
Solid reasoning, critical thinking, and problem solving abilities.
Able to handle confidential information and maintain high confidentiality.
High degree of initiative, self-motivated, resourceful and reliable.
Ability to manage multiple projects/cases simultaneously.
Appropriate boundaries in place as it relates to interactions with clients, constituents, and staff.
Additional Salary Information: Salary depends on experience
The ALS Association Florida Chapter seeks a Chief of Care Services to lead its Care Services team delivering quality services and programs to people living with ALS. Never has there been a more exciting time to join The ALS Association Florida Chapter. Due to an influx of funding from the Ice Bucket Challenge of 2014, the Chapter will be in the unique position to better meet the needs of those w...hom it serves through the development of new and enhanced quality programs and services. The ideal candidate will be energetic, an innovative thinker, a democratic leader, and possess experience in program management for the terminally ill or related programs. A Master’s degree in business administration, public health, social work, nursing, or a related area; at least five (5) years experience in health care, community services, or a related field; and supervisory experience is required.