Edmonds Community College is committed to diversity, equity and social justice. The college values its talented, diverse workforce and seeks to attract, hire, and support employees who consistently and actively embrace diversity and equity. We are intentional about social justice – the active engagement toward equity and inclusion that addresses issues of institutional, structural, and environmental inequity, power and privilege.
Under the direction of the Associate Dean of Learning Resources, and in coordination with the Full-Time Faculty Librarians, the Circulation Manager has overall responsibility and accountability for the efficient operation of the library’s Circulation Services department. This position requires a collaborative leadership style that plans, directs, and maintains the day-to-day operations of the department’s functional areas.
Leadership and Management:
Plan, organize, and manage the processes, operations, and physical spaces of the department, including circulation, reserves, interlibrary loan, equipment checkout, collection security, and stacks maintenance.
Create an inclusive, welcoming, and bias-free working environment, which supports diversity objectives as established by the college.
Coordinate problem resolution for patron complaints and concerns regarding circulation services.
Hire, train, supervise, and evaluate 1 full-time Classified Circulation Lead, 5 part-time hourly Circulation Assistants, and 2 Work Study Student Assistants in accordance with negotiated agreements, applicable state and federal laws, and college policies and procedures.
Coordinate, schedule and train Circulation Services staff as well as 2 full-time Technical Services staff who perform regular circulation desk shifts during library open hours.
Perform circulation services through regularly scheduled circulation desk shifts as well as opening and closing the library and backing up all circulation functional areas as needed.
Direct, perform, monitor and assess complex technical work processes of circulation operations within the library’s Integrated Library System (ILS), with primary responsibility for Interlibrary Loan (ILL) processing and ensuring ILL and Reserve Services are in compliance with copyright legislation.
Develop, recommend, administer and assess circulation policies and procedures in accordance with library’s mission and policies and procedures.
Understand and enforce the library’s policies and procedures, while safeguarding confidential information.
Planning and Assessment:
Represent library circulation staffing needs and interests for library planning and assessment and ensure alignment and smooth integration of circulation services within the library’s overall public services.
Keep current on trends in circulation services, and evaluate workflows and existing services, making recommendations for new or technologically enhanced services that are responsive to the needs of a rapidly changing campus and library environment.
Set strategic, realistic, and measurable goals designed to improve circulation services, and work to achieve these goals in a timely manner.
Circulation Module, Statistics, Reports:
In coordination with Library System Administrator, maintain the functionality of the Circulation, Serials Check-in, and Reserve modules within the Integrated Library System (ILS).
Create and monitor circulation and patron files and circulation calendar in the ILS.
Coordinate patron data loads for the ILS with campus system services. Retrieve statistical data from the ILS and compile and prepare operational reports for circulation and library gate counts to advise Associate Dean on staffing and budget needs.
Monitor budget and timesheets for staff as well as supplies/equipment expenditures. Plan, prioritize and forecast staffing needs and make recommendations to the Associate Dean for budget and strategic planning.
Facilitate billing and collection of fines and fees for overdue, lost or damaged materials, in coordination with the college Business Office/Cashiers Office. Serve as final arbitrator for individual patron complaints or concerns regarding fines and fees.
Resolve library holds on students’ records in the Washington State Community and Technical College CEIPLUS or CTCLink system.
Equipment, Physical Space, and Stack Maintenance:
Responsible for monitoring and adapting department’s physical space to ensure a safe and effective working environment.
Plan for and manage library stack organization and maintenance.
Oversee and direct media equipment and photocopiers maintenance requests.
Coordinate with the Technical Services Librarian on issues related to RFID security equipment to ensure responsible stewardship of library collections.
Other duties as assigned.
This is a classified staff position reporting to the Associate Dean, Learning Resources.
For information on applying, please see Application Procedures and Required Documents, below.
PHYSICAL WORK ENVIRONMENT:
The library exposes staff and clients to air quality common to libraries. To perform the duties of this position, it is essential to maneuver quickly around the library space and to have the visual acuity to assist clients. Also essential is the ability to meet the physical demands of lifting stacks of books and periodicals; pushing/pulling loaded book carts; handling dusty library materials; using library media equipment; standing for prolonged periods of time at the circulation desk; and operating a variety of standard office equipment, such as a computer, requiring continuous or repetitive arm-hand movements. Effective communication skills, both oral and written, are essential. This includes the ability to speak clearly and fully comprehend written and spoken English, and communication with people for whom English is a second language.
40 hours per week, Monday – Friday, 7:00 am – 4:00 pm. Occasional evenings or weekends may be required.
Salary range 48. Beginning salary range is $3,436 - $3,883 per month for 40 hours per week, with periodic increments to $4,506, plus a full state benefits package, including tuition waiver for college classes. Experience and training will be considered in salary placement.This is a classified position eligible for overtime and is not exempt under the Fair Labor Standards Act.
CONDITIONS OF EMPLOYMENT:
You must document your citizenship or employment authorization within three days of hire.
Criminal background check. Prior to a new hire, a background check including criminal history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
Union Shop Fee: You must become a member of the classified union or pay a representation fee or nonassociation fee within thirty (30) calendar days of your hire.
All new positions are contingent upon funding.
APPLICATION PROCEDURES AND REQUIRED DOCUMENTS:
All applicants must apply online. No paper submissions or emailed materials will be accepted. Your online application must include the following to be complete:
Current resume (in addition to application work history).
Responses to supplemental questions (part of the online application). (These questions reflect the required and desired qualifications and are used in the screening process. Please provide thorough responses.)
Names and contact information for three references.
Veterans wishing to claim veteran’s preference, please scan and attach your DD214 Member-4 form.
Established in 1967, Edmonds Community College is a public, two-year, state community college. It focuses on academic excellence, student success, and community engagement, which reflect the three aspects of its mission: Teaching | Learning | Community. It serves about 20,000 students annually, including more than 1,000 international students from more than 60 countries. The college offers nearly 70 associate degrees and 60 professional certificates in about 30 programs of study. Its highest enrolled programs are the Associate of Arts/Associate of Science degrees, Paralegal, Allied Health (pre-nursing degree), Business/Accounting, Construction Management, and Culinary Arts. The college is located in the center of the growing south Snohomish County communities of Edmonds, Lynnwood, Mountlake Terrace, Brier, Mill Creek, Mukilteo, and Woodway. For more information, visit www.edcc.edu.
EEO/AFFIRMATIVE ACTION STATEMENT:
Edmonds Community College is an equal opportunity employer and assures equality of treatment in educational and employment opportunities without regard to race, color, religion, national origin, sex (gender), disability, sexual orientation, age, citizenship status, marital status, veteran status, or genetic information. Applicants with disabilities who require assistance with the recruitment process may call 425-640-1470 or email firstname.lastname@example.org and accommodations will be made to the extent reasonably possible. The Human Resources Office is accessible to persons with disabilities.
Associate’s degree or equivalent.
Three years of responsible supervisory and/or lead experience in a library or related field.
Experience providing direct customer service and working with populations representing diverse backgrounds, life experiences, and abilities.
Experience with circulation functions such as Integrated Library Systems (such as ALMA), reserves, and Interlibrary Loans.
Strong interpersonal and communication skills, with demonstrated ability to provide outstanding external and internal customer service with patience, flexibility, and adaptability.
Ability to work successfully in a collaborative environment, develop effective working relationships with colleagues, and lead, develop and participate on teams.
Demonstrated ability to coordinate and supervise the work of others including training and coordinating workflow activities.
Ability to exercise independent judgment within the framework of established library or college policies while displaying sensitivity to library users.
Demonstrated strong analytical, troubleshooting, organizational, and problem solving skills; and the ability to analyze work processes and implement process improvements for greater efficiency.
Demonstrated technological skills and computer proficiency in word processing and data entry, and ability to use basic features of Access and Excel for preparing reports and tracking budgets.
Additional Salary Information: See Compensation section of announcement for details on salary and benefits.