East Carolina University is recruiting for an Advanced Networking Analyst to provide technical expertise in the support of network management, security and reporting systems. These systems require a high level of availability and system security as they are critical to the functions of the university.
The individual in this position functions in a high technical capacity and is responsible for the development of long-term plans within their areas. The work is highly analytical and the position is responsible for ensuring that day-to-day administration and support of the business-class critical client-server applications needs are met. The individual should have in-depth technical knowledge in the following core areas of responsibility but not limited to: enterprise-level network services, firewall and VPN systems, intrusion detection and prevention systems, dynamic addressing and naming systems, load balancing systems, network access control systems, network monitoring, management, and reporting systems, and enterprise-level network systems or services that affect or influence the enterprise network infrastructure. The employee in this position is a highly skilled technical resource for other team members in the core areas of responsibility providing assistance with problems from medium to high complexity through analysis and problem resolution. This includes managing projects that have a high impact and complexity utilizing state of the art technologies. This position may also include organizing and coordinating the day-to-day work of student workers.
Duties include: The main responsibilities of this position provides the day-to-day administration, design, deployment, maintenance, automation, disaster recovery, and troubleshooting of various enterprise-level network services. Including, but not limited to the following enterprise-level network services: firewall and VPN systems, intrusion detection and prevention systems, dynamic addressing and naming systems, load balancing systems, network access control systems, network monitoring, management, and reporting systems, and enterprise-level network systems or services that affect or influence the enterprise network infrastructure.
This position will assist other support teams and university users with resolving difficult network and application data transport problems and will also be responsible for attending provisioning meetings to gather customer requirements, installing configurations into test and production environments, and obtaining final customer acceptance. This position will perform technical assistance in the resolution of service incidents and service requests and will focus on change, release, configuration, problem, and incident management processes as they relate to network management and security services. The employee must demonstrate the ability to quickly assess faults and take corrective action in a mission critical environment. The position also requires the ability to fully integrate multiple networking technologies into an enterprise class networking environment with the proven ability to work under pressure.
The employee in this position is responsible for forming and maintaining strategic technology contacts and partnerships with university departments, key technology suppliers, vendors and contractors. This position is responsible for the planning, cost containment, configuration, optimization, maintenance, security, and implementation of current and emerging technologies. It may also responsible for negotiating, procuring, and maintaining various support agreements and contracts.
Employees are required to adjust their standard work schedule to meet the requirements of their position, which includes and not limited to evening and weekend hours to perform scheduled and unscheduled workload requirements to maintain University operations.
Duties require On-Call responsibilities.
Special Instructions To Application:
East Carolina University requires applicants to submit a candidate profile online in order to be considered for the position. Candidates must also submit a cover letter/resume, and a list of three references, including contact information, online.
Bachelor's degree or an equivalent combination of education and experience and additional two years of experience.
All degrees must be received from appropriately accredited institutions.
Full time or Part time: Full Time
Position Location (city): Greenville
Position Number: 908332
Organizational Unit Overview:
Information Technology and Computing Services (ITCS) is the central agency that supports enterprise-wide computing at East Carolina University. ITCS, through innovative information technology initiatives and service, provides opportunities for the ECU community to excel in teaching, research, and service using state-of-the-market technology and collaborative environments. ITCS is first and foremost committed to providing excellent information technology support for faculty, staff, and students. ITCS partners with campus departments, other universities, and industry to make strategic investments in information technology infrastructure that will help maintain a competitive advantage in administrative applications, faculty research, and outreach to the state and nation. We will achieve this through increasing the core functions and deploying appropriate technology throughout the university. Networking Services is composed of various primary support areas including: Network Architect, Network Applications, Enterprise Storage, Network Infrastructure and Network Engineering.
Network Applications is comprised of three distinct teams. Inventory Management, Network Analysis and Voice Services. These three distinctly structured teams, under the direction of their IT Manager, provide support for mission critical network applications and enterprise voice communications as well as provide consulting and troubleshooting support for faculty, staff and medical clinics at East Carolina University. The functions provided by the Network Applications team include but are not limited to: providing support for enterprise-level, mission-critical services and technologies such as DHCP, DNS, VPN, firewall, ACL, packet capture and analysis, VoIP, voice mail, call center solutions, network management solutions and voice conferencing and inventory management and controls. Consulting with and closely supporting the Network Engineering team during network outages to provide overall analyst of network logs and utilizing advance tools and applications.
To be a national model for student success, public service and regional transformation, East Carolina University uses innovative learning strategies and delivery methods to maximize access; prepares students with the knowledge, skills and values to succeed in a global, multicultural society; develops tomorrow's leaders to serve and inspire positive change; discovers new knowledge and innovations ...to support a thriving future for eastern North Carolina and beyond; transforms health care, promotes wellness, and reduces health disparities; and improves qualify of life through cultural enrichment, academics, the arts, and athletics. We accomplish our mission through education, research, creative activities, and service while being good stewards of the resources entrusted to us. East Carolina University delivers on the promise of opportunity. We open doors. We improve lives. We transform the present, and we discover the future. In these ways and more, we serve our community, our state, our nation and our world as together we reach toward our greatest potential. Tomorrow starts here.