Position Description: Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work. If it sounds too good to be true, consider this: Through our family of businesses and a lot ofinspired individuals, we're building a high-performance structure that works better for morepeople in more ways. Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database and update the database with changes. Positions may also respond to member eligibility or group questions and verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data and submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions Primary Responsibilities: Inventory control of member and group transactionsWorking with underwriters and brokers and do the full enrollment process from inquiries to quotesWork is frequently completed without established proceduresWorks independentlyMay act as a resource for others May coordinate others' activitiesThis position will serve as a Subject Matter Expert and will be responsible for questions and reportingExtensive work experience within own function
Required Qualifications: High School Diploma / GED2+ years of experience in an office setting environment using the telephone and computer as the primary instruments to perform job duties Experience with Microsoft PowerPoint (creating presentations)Ability to work from 8:00 am - 4:30 pm or 7:30 am - 4:00 pm, Monday through FridayPreferred Qualifications:Experience with Microsoft Visio (creating and managing diagrams)Experience with Microsoft Excel (VLOOKUP and, pivot tables)Physical Requirements and Work Environment: Frequent speaking, listening using a headset, sitting, use of hands / fingers across keyboard or mouse, handling other objects, long periods working at a computer Service center environment with moderate noise level due to Representatives talking, computers, printers, and floor activityThis position may require additional access approvals inclusive of extended background verifications post hire. Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in healthcare. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You'll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our Healthcare system. Ready? It's time to do your life's best work. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: UnitedHealthcare, healthcare, office, member enrollment, enrollment, customer service, billing, M&R
Our mission is to help people live healthier lives and to help make the health system work better for everyone.- We seek to enhance the performance of the health system and improve the overall health and well-being of the people we serve and their communities. - We work with health care professionals and other key partners to expand access to quality health care so people get the care they need... at an affordable price. - We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.