Under the supervision of the Executive Director of EOF and Academic Development, the Associate Director supports the Director in the overall day-to-day administration of the EOF Program and in implementing an intentional enrollment management framework that moves scholars from prospects to active alumni. Responsibilities include assisting in the development of strategic goals, program planning, budgeting, policy formation, outcomes assessment, and annual reporting/compliance with the State/University. The Associate Director will supervise staff including the EOF counselors and Assistant Director. The Associate Director will also supervise support staff (Program Assistants, Part-time Employees, Graduate Assistants, Interns, Scholar Workers), and co-coordinate the annual Residential Summer Academy, Non-EOF retention programs and scholar development initiatives.
Assists in the development of strategic goals for EOF including the annual review of EOF staffing, Summer
Academy, year-round programming, advising structure and caseload distribution, and all forms/processes.
Monitors the workflow of the program and recommends policy changes.
Acts as liaison to University academic and administrative offices in support of EOF initiatives, programs and services.
Assists in the completion of assessment/evaluation reports requested by the University and the State.
Assists in the implementation of EOF budgets
Assists in annual reporting and compilation of student rosters and contracts in compliance with state regulations.
Administers and supervises the planning and coordination of the EOF counseling program.
Trains, supervises and evaluates EOF counseling staff according to state regulations and University standards including, but not limited to, the following areas: caseload management, advisee outreach, four-year curricular/co-curricular planning, professional development, documentation and reporting of advisement experience and utilization of available technology/resources in the delivery of advising/counseling services.
Trains, supervises and evaluates the EOF Program Assistant including, but not limited to, the following areas: creates effective partnerships with internal/external constituents, scheduling, purchasing, payroll, mailings, office management, web based applications, catering, room booking, event planning and other clerical duties as assigned.
Trains, supervises and evaluates EOF part-time hires, graduate assistants, interns, and student workers.
Coordinates the Financial Aid outreach for scholars including, but not limited to: completion of FAFSA, HESAA documentation, NJFAMS log in, verification and other requirements related to scholarships, loans, payment plans, grants, and successful progress towards graduation guidelines.
Co-coordinates the EOF Summer Academy including, but not limited to: supervises and coordinates the recruitment process as it pertains to the testing and orientation of summer program scholars, oversight of the summer program academic course scheduling process. Coordinates the review of the academic progress of program participants, oversees the development and publication of scholar/faculty handbooks. Serves as program liaison and coordinates planning meetings with Academic Departments, Dining Services, Summer Sessions, Student Activities, Academic Success Center and other campus/SDCL partners. Co-coordinates, develops and monitors the hiring of scholar summer staff. Monitors all summer tutorial/academic support services, financial aid services, and residence life. Constructs and monitors summer budget and budget expenditures. Supervises all program staff. Oversees coordination of the registration process for academic year follow-up courses.
Monitors the academic progress of scholars through the use of progress reports, alert systems and other technologies/systems. Ensure scholars in academic jeopardy are advised and provided the proper referrals and mandatory support.
Assists in developing goals/strategic plans of the EOF Advisory Board and serves as co-chair.
Serves as program liaison for learning communities.
Oversees staffs’ external and internal partnerships.
Oversight of the Academic Launch enrollment program for males from prospect to active alumni status.
Co-coordinates the EOF Graduate Program including, but not limited to: monitoring completion of program objectives, monitoring financial aid process for program participants and designing assessment/evaluations/reports.
Participates in campus-wide committees (e.g. search committees) as appointed by the Executive Director in support of the strategic plan of Student Development and Campus Life and advocacy for EOF scholar programs.
Plans, implements, and evaluates scholar success programs and outreach initiatives for all EOF scholars and at-risk groups (e.g. scholars in academic difficulty, non-registered continuing scholars, undeclared)
Oversees scholars’ success initiatives in the area of community service, leadership, financial literacy, career development, mentorship, cultural awareness, social justice and program advocacy.
Conducts assessment and/or utilizes data compiled from standardized assessment tools and in-house data collection to ensure that current programs and services are achieving established goals related to scholar learning, retention, and satisfaction.
Co-coordinate the EOF Alumni network and Community Board to include involvement in scholar success programs and other pertinent initiatives.
Participates in internal and external managerial development trainings (e.g. budget, technology).
Participates in conferences and professional associations regarding learning, retention, and satisfaction of scholars from disadvantaged backgrounds (pending the availability of funds).
KNOWLEDGE, SKILLS AND ABILITIES:
Wide knowledge of best practices and theory regarding success strategies for students who originate from low-income areas.
Wide knowledge of the principles of budget planning, development and administration.
Ability to develop meaningful relationships with state agencies and other external partners that have a working relationship with the program.
Ability to assist in the management of a college program or unit, including setting benchmarks/goals, planning and implementing work programs and developing policies and procedures as it pertains to the University Strategic Plans.
Ability to evaluate program performance and develop alternative methods to improve performance and meet established objectives.
Ability to develop program ideas or concepts and prepare proposals or funding.
Ability to develop, administer and monitor a program budget.
Ability to develop and recommend program policies.
Ability to prepare and/or direct the preparation of clear reports and studies that include findings and recommendations.
Ability to represent the college at conferences, seminars or meetings.
Ability to supervisor and/or maintain essential records and files.
Performs other duties as assigned.
The above statements reflect the general details considered necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Master’s degree required. Three (3) years of full-time professional experience working in higher education with experience in the design, implementation and evaluation of retention services/programs required. Professional supervisory experience preferred. Experience in first-generation scholar persistence initiatives, Enrollment Management, Academic Advising, Academic Support and Financial Aid preferred. Demonstrated ability to work with a team of diverse faculty, staff, and scholars is essential.
With a proud history and a vibrant future, Montclair State University is one of New Jersey’s most diverse and dynamic institutions of higher education. One of four public research institutions in the state, Montclair State is designated a Research Doctoral 3 University by the Carnegie Classification of Institutions of Higher Education.
Located 12 miles west of New York City on a 252-acre suburb...an campus which boasts modern, state-of-the-art facilities complemented by green spaces, public plazas and striking Spanish Mission architecture, the University offers a comprehensive undergraduate curriculum with a global focus; a broad variety of superior graduate programs through the doctoral level; and a highly productive, dedicated and diverse faculty and student body.
The University’s 10 colleges and schools offer more than 300 undergraduate and graduate majors, minors, concentrations and certificate programs, and with more than 120 student organizations and 18 NCAA Division III athletic teams for men and women, Montclair State offers its students a comprehensive college experience.
Montclair State University is an Equal Opportunity/Affirmative Action institution with a strong commitment to diversity. Additional information can be found on the MSU website at montclair.edu